Business Manager, Customer and Partner Engagement Job at Microsoft Corporation (Multiple Locations)

Partner Business Manager - Networking

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

Indonesia , Jakarta

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree
advanced degree or MBA preferred, or equivalent experience
Typically 3-5+ years or more of selling experience at partner level
Deep understanding of the IT industry, competing vendors, and the channel
Deep understanding of the company's organization & operations, including key business rules, and alignment with company GBU go-to-market strategies, partner segmentation, key programs & initiatives, structure and business model
Deep understanding of the company's products, software, and services
Ability to motivate partner's sales force
Coordinates and directs efforts across company sales teams
Deep understanding of pipeline management discipline and ability to explain benefits to partners/sales teams

Job Responsibility

Develops and nurtures a strategic/mutually beneficial relationship with the partner or with a targeted set of resellers, distributors, Systems Integrators (SIs) and/or Independent Software Vendors (ISVs) and their ecosystem partners to drive additional revenue with joint sales efforts
Coordinates all company activities with the partner, including education, marketing, executive briefings, business planning and client engagements
Serves as the expert to the partner for a wide range of complex information regarding product, services, and software transitions, promotions, and configurations
Integrates company offerings to become a key part of the partner's business and solutions
May be brought in by partner to sell company brand to end customers
Establishes and maintains account plans to promote sales growth
Leverages partner solution stacks, partner intellectual property, and other capabilities (off-shore/near shore, etc.) to broaden the company footprint in targeted industries and/or customers
Achieves assigned quota for company products, services and software
Transactional and relationship selling within, and directing, a team of selling professionals
physically visits partner customers at their offices

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Partner Business Manager

This role has been designed as ‘’Onsite’ with an expectation that you will prima...

Location

Singapore , Central Singapore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree preferred, or equivalent experience
Typically 6-10+ years of selling experience at end-user account or partner level
Experience selling to partners in a complex environment
Technology Acumen: Thorough awareness of current technology trends and related HPE strategy and ability to articulate same to Partner
Sales Acumen: Able to influence the partner to take actions that create increased value to HPE
Account Management: Thorough understanding of business and financial fundamentals to develop strategic plans with the partner that are aligned to customer and HPE strategies
Portfolio Knowledge: Thorough understanding of HPE products and how they can deliver value to customers in contrast to HPE's competitors
Partner Industry Acumen: Thorough understanding of Partner industry, trends, competitors, and the channel
Partnering Acumen: Builds understanding of and relationships with partner and internal community among all types and levels of the business
Negotiation and Conflict Management: Ability to achieve agreement within business contexts, and resolve issues so that every party is satisfied

Job Responsibility

Develop deep understanding of Partners’ priorities and their transformation journeys, and continuously position HPE differentiated solutions to support the Partners’ journeys
Drive Partners’ preference towards HPE’s solutions and enable them to posture HPE differentiation and value propositions to their customers
Serve as a trusted advisor and expert to the Partners on market trends/opportunities and how they can collaborate with HPE to drive differentiation and jointly win in the market place
Build mutually beneficial, executive-level relationships with the Partners to grow HPE share of wallet
Achieve key business metrics including Storage and aaS Indirect order targets
Formulate strategies to retain and develop Partners through loyalty programs, regular engagement and JGTM initiatives
Acquire competitive Partners through technology evangelism, increased engagement, enablement, competitive takeout initiatives and JGTM initiatives
Be a trusted partner to support their transformation to aaS selling and drive aaS opportunities
Develop JGTM initiatives aligned to HPE’s and Partners’ priorities with a specialized focus to grow Storage and aaS
Champion strategic initiatives aligned with Partners’ focus to grow SMB and Commercial business

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Partner Business Manager

Partner Business Manager role at Hewlett Packard Enterprise focused on building ...

Location

India , Mumbai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred
Typically 4-10+ years sales experience
Account management experience desired
Experience in IT industry preferred
Experience working within IT department and/or within customers is a plus
Experience in vertical industry preferred
Drives Results: Shows strong will to win, persistent in face of obstacles
Strategic Planning: Able to articulate vision and path to achieve it
Sales Execution: Able to efficiently deliver on short term sales engagements
IT Industry Acumen: Knowledge of cutting edge IT industry developments

Job Responsibility

Articulates connection between customer's core KPIs
Builds and executes plan to drive growth and profitability
Drives growth in HPE's strategic value portfolio
Engages with customer to identify opportunities
Translates customers' business challenges into IT opportunities
Develops and maintains professional relationship network within customer
Develops and maintains overview of partner's landscape
Develops partner relationships
Builds relationship and runs regular account governance
Utilizes HPE tools and processes for customer advocacy

What we offer

Health & Wellbeing: comprehensive suite of benefits
Personal & Professional Development: career investment programs
Unconditional Inclusion: inclusive work environment

Fulltime

Customer Engagement Partner

We are looking to recruit a Customer Engagement Partner for a leading software c...

Location

United Kingdom , London, Bristol, Birmingham, Leeds, Manchester

Salary:

55000.00 - 58000.00 GBP / Year

DataCareers

Expiration Date

Until further notice

Requirements

Experience in customer engagement, service management, account management, or business partnering—ideally in a tech or software environment
Strong communication skills with the ability to handle both technical and non-technical conversations
Excellent organisational ability—you’ll juggle multiple priorities with confidence
A customer-first mindset and a passion for improving how things work
Experience using CRM and service tools (e.g., Salesforce, ServiceNow, Jira)
Ability to handle pressure, manage difficult conversations, and defuse complaints with professionalism
Comfortable working across geographically distributed teams and with multiple stakeholders

Job Responsibility

Acting as the bridge between customers and internal teams, ensuring all requests are managed efficiently and with accountability
Handling incoming queries, funnelling straightforward requests through Level 1 teams and managing more complex issues directly
Collaborating with finance, product, engineering, delivery, and service teams to gather accurate, high-quality responses
Reviewing and validating all outbound communication to ensure clarity, consistency, and completeness
Building strong, trust-based relationships with customers—becoming a reliable and proactive point of contact
Identifying trends, recurring issues, and bottlenecks, feeding insights into continuous improvement initiatives
Supporting communication around new processes, products, or changes, ensuring customers receive clear and timely updates
Providing regular reporting and insight to leadership on engagement trends and customer experience

Fulltime

Business Escalation Manager

The Business Escalation Manager is a key role within Aruba’s Global Service Orga...

Location

United States

Salary:

89400.00 - 206500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Information Systems, Business Administration, Finance, Engineering or related fields
5+ Years of experience in customer/business escalations, engineering/premium support or related service delivery roles
Program/Project Management of critical/class issue management in a cross-functional and highly charged business and technical environment
Excellent understanding of Long Term Planning and Revenue Recognition initiatives/processes
Excellent ability to engage with various teams (Sales, R&D, Field, Partner, 3rd Party etc.,) and Customer Executives directly to facilitate both technical and business long term solutions
Must be able to ensure acceptable and continual progress by influencing, negotiating, communicating, and delegating during technical/business collaboration when necessary
Must support and promote a whatever-it-takes, customer-first culture during issue resolution while ensure HPE Aruba business goals are met
Must have outstanding communication skills both verbal and written that will be used in dealing directly with key customers, stakeholders and other 3rd parties and all levels of HPE Aruba executive staff
Ability to work in a highly charged, fast paced and challenging environment and still maintain an effective balance of customer advocacy with Aruba’s business goals

Job Responsibility

Assess financial risk/reward against customer satisfaction and business continuation with HPE Aruba Business Goals (ROI) for Critical Account Management engagement
Work with Sales and Account Teams on other alternatives when an ROI doesn’t support Critical Account engagement
Build reports, and presentations etc., of extremely high quality that reflect KPI’s for our Critical Account Programs and reflect status of any active customers in these programs
Analyze and make key changes when measures and progress trends below goals and objectives aren’t being met for the Customer Engagement Team
Guide Critical Account Manager’s in the generation of Get-Well plans and active management of Critical Accounts for the best ROI
Drive Up-Sell opportunities if warranted as part of an escalation prevention strategy
Take on the management of a Critical Account Management in situations where Business Risk presents the highest impact to HPE Aruba Business goals
Provide frequent and highly succinct and technically accurate communications on progress to customers and all levels of executive leadership
Identify systemic and pervasive issues related to products, processes, services and sales and drive closed loop corrective actions to prevent reoccurrences
Adapt to ever changing challenges and use creative thinking and versatility to still ensure a win-win outcome

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Partner Business Manager

This role has been designed as 'Onsite' with an expectation that you will primar...

Location

Indonesia , Jakarta

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or bachelor's degree preferred, or equivalent experience
Typically, 2-5+ years of selling experience preferably with Networking and/or Security
Experience developing positive relationships and solving customer problems
Technology Acumen: Awareness of current technology trends and related HPE strategy and ability to articulate same to Partner
Sales Acumen: Able to influence the partner to take actions that create increased value to HPE
Account Management: Understanding of business and financial fundamentals to develop strategic plans with the partner that are aligned to customer and HPE strategies
Portfolio Knowledge: Understanding of HPE products and how they can deliver value to customers in contrast to HPE's competitors
Partner Industry Acumen: Understanding of Partner industry, trends, competitors, and the channel
Partnering Acumen: Builds understanding of and relationships with partner and internal community among all types and levels of the business, integrating sales engagement efforts
Financial Acumen: Understanding of financial accounting concepts such as income statements, balance sheets, revenue projections, etc.

Job Responsibility

Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in alignment with HPE business priorities
Drives end-to-end revenue, HPE profitability, and pipeline through joint business plans and data-driven sales efforts
Articulates both HPE global and local business strategies to effectively 'sell with', 'sell to', and 'sell through' the Partner, creating a scalable selling ecosystem
Develops knowledge of Partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology to differentiate HPE from competitors
Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed
Aligns field sales to drive increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem
Leads HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

HPEFS Partner Business Manager

HPE Financial Services combines technology insights, financial expertise, and a ...

Location

Australia , Sydney

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

3 years’ sales experience, selling to Commercial accounts, achieving revenue targets
Channel or End user Sales experience within New Zealand or Australia highly regarded
Previous experience working in a Captive Finance Company or Partner Financial Services role preferred
Knowledge of finance industry offerings & ability to differentiate HPEFS business value from competitive offerings highly regarded
Previous experience in executing plans & being a trusted single point of contact for your customers
Able to build & maintain successful relationships with partners
Exceptional communication, negotiation & presentation skills
Good business acumen
Ability to work effectively in virtual team environments & under pressure
Previous experience with CRM and ERP systems (Salesforce.com a plus)

Job Responsibility

Manage the partner and/or customer relationship as the primary point person at HPEFS assuming responsibility for the successful implementation of financing solutions & asset lifecycle solutions
Educate and train the HPE and HP and Partner sales teams on the benefits of HPEFS offerings to close multiple opportunities within an assigned customer or partner set
Prospect, qualify, propose and close HPEFS transactions with customers
Pass deal leads outside of assigned territory to appropriate HPEFS sales team
Use internal & external digital tools to help identify key influencers within partner accounts to help increase the HPEFS attach rates
Work with assigned partners and customers to identifying opportunities to position the entire HPEFS portfolio
Effectively use all of HPEFS digital CRM platforms (Salesforce) to actively manage open pipeline of opportunities & accurately forecast business results
Actively engage with all cross functional teams within the HPEFS organisation to help create a positive customer/partner experience as an end-to-end team
Be accountable for meeting/exceeding quota

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Engagement & Marketing Manager

The role involves implementing and executing external partnership projects in Ch...

Location

China , Shanghai

Salary:

Not provided

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Sciences or Economics
Fluent in oral and written English
Minimum 5 years of experience in the pharmaceutical industry, with a preference for backgrounds in alliance management, project management, or marketing, demonstrating a successful track record in cross-functional project management
Experience in multinational corporations (MNCs) within the pharmaceutical, biotech, or medical device sectors is highly desirable
Strong collaborative skills, with the ability to engage effectively with stakeholders at various levels of the organization to cultivate productive working relationships
Proven ability to coordinate multiple projects and deliver high-quality results in complex markets, including management of agencies and third-party suppliers
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively
Adaptable and agile in response to change, with a demonstrated capacity for quick learning
Teamwork and Leadership: Proven ability to collaborate effectively within teams and manage team dynamics to achieve common goals
Process-Oriented and Accountable: Strong focus on adhering to processes while taking responsibility for outcomes and ensuring accountability

Job Responsibility

External Project Execution: Lead the comprehensive implementation of all external partnership projects (including sponsorships, PCP, etc.). Develop and manage project timelines, ensuring all milestones are met and deliverables are completed on schedule and support the development of local projects related to Patient Advocacy, Policy research, NRDL access execution, Medical engagement, among others
Project Performance Monitoring: Establish metrics to assess project effectiveness (e.g., disease awareness, penetration). Collect, analyze, and report on execution feedback, providing actionable insights for ongoing improvement
Business Advancement: Assist the Country Director in the formulation and execution of business objectives in China. Contribute to strategic planning, market analysis, and the development of initiatives that drive business growth
Develop Effective Working Relationships: Build and maintain partnerships with opinion leaders and key stakeholders to identify business opportunities, needs, or challenges
Interface with Cross-Functional Teams: Liaise with cross-functional teams to align internal stakeholders on tactical plans, ensuring external projects are in sync with BMRN’s strategies for achondroplasia (Voxzogo®). Collaborate on project objectives, messaging, and deliverables
Compliance and Risk Management: Work with the Compliance team to ensure all external partnership projects adhere to pharmaceutical regulations, company policies, and ethical standards. Identify and manage potential compliance risks throughout the project lifecycle, ensuring proactive mitigation strategies are in place
Additional Responsibilities: Act as Project Manager to ensure the effective implementation of tactical plans related to achondroplasia (Voxzogo®) in China, with support from cross-functional teams, vendors, and business partners

Business Manager, Customer and Partner Engagement

Microsoft Corporation

Location:
United States , Multiple Locations

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 24, 2026

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Job Description:

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Nice to have:

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Job Posted:March 24, 2026

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