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As the Business Manager to the Chief Operating Officer of Personal Banking & Wealth Management (Asia), you will act as a strategic advisor and trusted partner, supporting the COO in defining and executing the regional business strategy. This VP-level individual contributor role involves preparing and presenting clear, concise briefings for senior stakeholders, translating high-level strategic priorities into actionable plans and executive-ready materials, and ensuring disciplined governance across key business activities. You will drive financial performance tracking and reporting to ensure alignment with targets and regulatory requirements, oversee internal communications (including internal social media) and employee engagement initiatives, and support human capital planning. Success in this role hinges on excellent collaboration across senior leaders, functions, and regions, the ability to influence without formal authority, and maintaining the highest standards of integrity, risk management, and compliance with all corporate policies.
Job Responsibility:
Strategic support to senior executives, such as the CEO or other top-level leaders including assistance in the development and execution of in year and multi-year business strategy, research, and analysis to support decision-making and act as delegate for the senior executive in specific situations.
Management of Colleague engagement planning in line with the strategic direction, managing communication channels and ensuring effective coordination across different departments and teams.
Management of key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring of progress, and provision of regular updates to the executive team.
Improvement of operational efficiency, alongside functional partners, within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of consistently excellent best practices to enhance productivity and effectiveness.
Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyse and draw insight to drive performance. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management and monitoring of financial performance against targets.
Support to senior leadership to ensure appropriate resourcing across the business/function including planning and forecasting, partnering with HR to drive talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
Support to the senior executive with risk and control oversight, escalation, crisis management and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity.
Implementation of a robust governance framework which supports the board of directors, executive forums and governance committees through the preparation of board materials, organisation of meetings, and ensuring compliance with regulatory requirements.
Requirements:
Strategic Advisory & Communication Skills: Demonstrated experience in supporting C-suite or senior executives in strategy development and execution. Excellent ability to synthesize complex information into clear, executive-friendly briefings, presentations, and management updates that inform decision-making and align teams with strategic goals.
Financial & Analytical Acumen: Strong background in financial planning, business analysis, and performance management, with a track record of managing budgets, analyzing financial reports, and ensuring business activities meet targets and adhere to agreed plans. Keen attention to detail and the ability to translate data into actionable insights for leadership.
Communications & People Engagement: Proven skills in driving internal communication strategies and employee engagement. Experience managing internal communication channels (e.g., newsletters, town halls, internal social media) to keep teams informed and motivated. Ability to craft clear messages and tailor communications to various audiences, fostering transparency and alignment.
Organizational Awareness & Adaptability: Broad business acumen and the capacity to stay abreast of global, regional, and industry developments affecting the financial services or banking sector. Adept at quickly understanding new information and implications for the business, and adjusting plans or recommendations to address evolving priorities, risks, and opportunities.
Collaboration & Influencing: Exceptional interpersonal and stakeholder management skills. Comfortable working across senior leadership, cross-functional partners (such as Finance, Legal, Compliance, HR), and regional teams to coordinate initiatives. Demonstrated ability to drive projects and influence outcomes in a matrix organization without direct reporting authority, leveraging strong relationships and professional credibility.
You may be assessed on key critical skills relevant for success of the role including job-specific technical skills and interpersonal skills.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application.