CrawlJobs Logo
Capital One Logo Capital One · IT - Administration

Business Manager, Commercial Fraud Strategy

United States, McLean Employment contract 164800.00 - 205100.00 USD / Year · Job Posted June 03, 2026
Apply Position
Job Link Share

Job Description

The Commercial Fraud Strategy team plays the crucial role of protecting Capital One's Commercial Banking clients from fraud in an ever changing environment. This team oversees the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses. The Business Manger plays a vital role within CFS by delivering new and enhanced fraud protections using strategic and data-driven analysis. You will collaborate with world-class professionals across product, technology, risk, and operations to improve fraud defenses. Given the importance of fraud risk management for Capital One and our clients, this role is a significant opportunity for impact and growth.

Job Responsibility

  • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
  • Product: Develop and implement new product strategies for various fraud products and defenses
  • lead product level modeling/analytics
  • Leadership: Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
  • Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
  • Partnership: Work closely with colleagues across Capital One including: Product, Sales, Tech, Operations, Finance, Risk and others to drive improvement in fraud defenses
  • Risk: Drive improvements in fraud risk by connecting drivers of future customer trends to historical behavior, testing hypotheses using rigorous analysis

Requirements

  • At least 3 years of professional experience performing analysis
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice to have

  • Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • 5+ years of experience in analysis
  • 2+ years of experience in financial services
  • 1+ year of experience in consulting
  • 2+ years of experience in people management

What we offer

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Capital One - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Business Manager, Commercial Fraud Strategy

8 matching positions

New

Senior Fraud Strategy & Prevention Manager

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Ireland , Dublin 2
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven strategic leadership experience, with the ability to set direction and deliver enterprise-level fraud or security initiatives with measurable impact
  • Strong stakeholder management skills, able to influence senior leaders, align cross-functional teams and drive shared outcomes
  • Experience building and managing external relationships with regulators, law enforcement, government bodies and industry partners
  • Confidence to challenge constructively, make difficult decisions and raise critical issues, even in complex or sensitive situations
  • Deep expertise in telecommunications fraud, with a strong understanding of fraud types, risks and countermeasures, combined with commercial awareness
  • Ability to make clear, effective decisions in fast-paced and high-pressure environments
  • Experience leading enterprise risk, compliance and transformation initiatives across multiple lines of defence
  • A customer-focused mindset, with a clear commitment to protecting customer trust and shaping best practice within the organisation and industry
  • Strong capability in leading teams—engaging, aligning and developing people to deliver results and build a high-performance culture
  • A track record of delivering outcomes through innovation, operational efficiency and continuous improvement, supported by effective use of data, analytics
Job Responsibility
Job Responsibility
  • Set the strategic direction for fraud management across the organisation, defining the approach to policies, tools and methodologies in line with regulatory requirements and industry practice
  • Drive continuous improvement in detection and prevention capabilities, reducing financial exposure while delivering measurable value to the business
  • Lead fraud risk assessments, ensuring compliance and protecting the organisation from legal, financial and reputational risk
  • Play a visible role in embedding a strong anti-fraud culture, influencing behaviours and ensuring ethical standards are lived across teams and partners
  • Lead how we protect and support customers—both through proactive awareness campaigns and by making sure those impacted by fraud receive the right experience and care
  • Build strong relationships with regulators, law enforcement and industry peers to help shape Ireland’s broader fraud agenda
  • Work closely with Technology, Finance and Commercial teams to embed fraud controls into product and proposition design from the outset
  • Lead a transformation roadmap that brings together stakeholders to deliver change at pace, using data, analytics, automation and emerging technologies to stay ahead of evolving threats
  • Build and develop a high-performing fraud function, ensuring the team, tools and operating model continue to evolve with the business
What we offer
What we offer
  • Hybrid ways of working and real focus on work-life balance
  • Competitive package including salary, bonus and a strong pension
  • €1050 flexible benefits allowance, plus access to comprehensive health and wellbeing support
  • Access to our on-site wellness centre and gym, alongside a wider wellbeing programme
  • Free mobile plan, device offers and exclusive discounts for you, your family and friends
  • Market-leading family policies and flexibility
  • Real opportunities for career growth through learning, development and internal progression
  • Fulltime
Read More
Arrow Right
New

Virtual Card Product Manager (Commercial Card)

The Virtual Card Product Manager is responsible for the end-to-end management, s...
Location
Location
United States , Westwood; New York; Shelton; Johnston
Salary
Salary:
125000.00 - 145000.00 USD / Year
citizensbank.com Logo
Citizens Bank
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5+ years of experience in product management, payments, or commercial card solutions
  • Strong knowledge of virtual card products, accounts payable (AP) automation, and B2B payment flows
  • Experience working with payment networks (Visa/Mastercard), processors, or fintech partners
  • Demonstrated ability to manage products end-to-end and deliver measurable business outcomes
  • Strong analytical skills with experience leveraging data and AI to drive decision-making
  • Excellent stakeholder management and cross-functional collaboration skills
  • Bachelor's degree required
  • Deep understanding of commercial card economics and value proposition
  • Product strategy and roadmap development
  • Payments ecosystem knowledge (issuers, acquirers, gateways, fintechs)
Job Responsibility
Job Responsibility
  • Own the full product lifecycle for virtual card solutions, including strategy, roadmap, development, launch, and ongoing optimization
  • Define and execute product roadmap aligned with business objectives, client needs, and market trends in commercial card and payments
  • Drive commercialization of virtual card capabilities including buyer-initiated payments,virtual card for travel, mobile virtual card and embedded payment use cases
  • Partner with internal stakeholders (Sales, Treasury, Risk, Operations, Technology) to deliver scalable and competitive solutions
  • Collaborate with external partners including networks, processors, fintechs, and platforms (e.g., ERP, AP automation providers)
  • Identify and prioritize product enhancements based on client feedback, market intelligence, and performance analytics
  • Lead business case development, pricing strategies, and revenue optimization initiatives (interchange, rebates, and fees)
  • Ensure product compliance with regulatory, network, and internal risk standards, including fraud prevention and controls
  • Monitor product performance through KPIs (volume growth, client adoption, spend penetration, approval rates, fraud metrics)
  • Support sales enablement through product training, messaging, and client-facing materials
What we offer
What we offer
  • competitive pay
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • paid time off policy
  • annual discretionary bonus
  • Fulltime
Read More
Arrow Right
New

Senior Payments Strategy Manager

Roku is seeking a Senior Payments Strategy Manager to own the strategy, roadmap,...
Location
Location
United States , San Jose
Salary
Salary:
176163.00 - 250700.00 USD / Year
roku.com Logo
Roku
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in Product Management focused on payments, billing, or subscription commerce at scale
  • Deep knowledge of payment gateways, processors, tokenization, digital wallets, recurring billing, and fraud and risk controls
  • Understanding of payment orchestration concepts including intelligent routing, processor performance analysis, and modern API-driven architectures
  • Experience managing global payment systems across multiple currencies and regulatory environments
  • Strong analytical skills including A/B testing, KPI development, and funnel optimization
  • Proven ability to influence and align cross-functional stakeholders, with strong executive communication skills
  • Bachelor's degree in Business, Computer Science, Engineering, Finance, or a related field
  • Expertise in passive churn reduction and subscription lifecycle optimization
  • Familiarity with payment economics, including interchange optimization and cost management
  • Experience with diverse commerce surfaces such as marketplaces, hardware, advertising, or payouts
Job Responsibility
Job Responsibility
  • Leading the full product lifecycle of the Payments Platform, from strategy and roadmap development to execution and launch
  • Driving optimization initiatives across authorization strategy, intelligent routing, retry and dunning programs, tokenization, and account updater capabilities
  • Managing external payment partner relationships end-to-end, including commercial negotiations, technical integrations, and ongoing performance reviews
  • Supporting global expansion by enabling new payment methods, entering international markets, and addressing regulatory requirements
  • Partnering with Data Science to build experimentation frameworks, define KPIs, and run A/B tests that inform platform decisions
  • Ensuring platform resiliency, financial integrity, and operational excellence across the payments ecosystem
  • Presenting roadmap priorities, strategic tradeoffs, and business outcomes to senior leadership
  • Identifying opportunities to reduce payment failures, lower Payments cost of goods sold, and improve first-payment success rates
What we offer
What we offer
  • health insurance
  • equity awards
  • life insurance
  • disability benefits
  • parental leave
  • wellness benefits
  • paid time off
  • medical
  • dental
  • vision
  • Fulltime
Read More
Arrow Right

Commercial Manager

Are you looking for a new challenge? Fancy helping us shape the future of motor ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
prima.it Logo
Prima
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a Commercial or Strategic Supplier Management role, ideally within the motor repair/automotive sector
  • Strong background and demonstrable knowledge of motor vehicle claims engineering, repair methodologies, and key industry systems (eg Audatex, Glassmatix/GT Motive)
  • Expert-level negotiation and contract management skills with a proven track record of delivering measurable commercial value through supplier relationships
  • Exceptional analytical skills with the ability to interrogate complex data sets, interpret performance trends and translate insights into actionable commercial strategies
  • Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners
  • Excellent verbal and written communication to effectively represent Prima to external partners (reinsurers and market)
  • Comfortable working in a growing / scale-up business environment. Strong attention to detail, with a problem-solving attitude
Job Responsibility
Job Responsibility
  • Drive Commercial & Financial Performance Management: Take ownership of the commercial elements related to our Third Party Administrator and its repair network/engineering team, driving cost-saving initiatives, fraud monitoring and ensuring optimal indemnity spend without compromising safety or quality
  • Lead and manage commercial negotiations with future suppliers, including repair network partners and engineering service providers, ensuring mutually beneficial, market-competitive contractual terms
  • Design, monitor and report on key commercials and claims engineering KPIs (eg repair cost, total loss ratios, parts utilisation, cycle time) to identify trends, opportunities and risks
  • Contribute to the claims budget process, providing accurate forecasting and analysis relating to repair and claims costs
  • Strategy & Governance: Design, develop and implement the long-term strategy for our Engineering Department, including engagement of a repair network, ensuring adequate capacity, capability and geographical coverage to meet business and customers' needs
  • Establish robust governance frameworks, including auditing and performance management protocols to ensure our TPA, our repair network and engineering team and other partners comply with contractual agreements, regulatory requirements and our quality standards
  • Identify, champion and deliver change initiatives across the repair and engineering claims journey to enhance efficiency, drive digital adoption and improve customer experience
  • Relationship & Stakeholder Management: Build and maintain high-performing, long-term relationships with our TPA, repair networks, part suppliers and other associated vendors
  • Act as the primary interface between the Claims, Pricing, Underwriting and Finance Teams, ensuring a clear and consistent commercial view of the repair network’s contribution to overall business performance
  • Act as a final point of technical and commercial escalation for complex, high-value, or high-profile repair and engineering issues, driving resolutions that protect both the customer and the company
What we offer
What we offer
  • Hybrid working, with a mix of home and office days
  • Access to learning resources, mentorship and a growth plan tailored to you
  • Private healthcare, gym discounts, wellbeing programs and mental health support
  • Fulltime
Read More
Arrow Right

Fraud Program Manager

The SFS Financial Crimes Team is seeking an experienced Senior Program Manager t...
Location
Location
United States , Bay Area
Salary
Salary:
129600.00 - 234200.00 USD / Year
block.xyz Logo
Block
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in fraud at a bank or financial technology company spanning both commercial and consumer products
  • Experience building fraud programs from the ground up or evolving existing programs, as opposed to focusing solely on investigations or operational execution
  • Proficient knowledge of fraud rules and regulations at the federal level, and the ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements
  • Experience working with data and technology teams to build machine learning and heuristic fraud signals and rules
  • Experience collaborating with data analytics teams to develop relevant fraud KRIs and KPIs, and the ability to present KRIs and KPIs across a variety of different audiences
  • Experience using AI to augment and scale your work
  • Ability to interface effectively and build relationships with counterparts and partners both internal and external to the Bank
  • Ability to develop and implement new policies, procedure documents, strategies, and work processes across multiple operational units and business affiliates
  • Comfort with living in ambiguity at times, with an eye toward continuous improvement, taking ownership of projects with little direction
Job Responsibility
Job Responsibility
  • Build and iterate on the Bank's fraud program, including all relevant documentation, metrics and reporting, communication channels/forums with relevant partners, and program oversight
  • Manage updates to the Anti-Fraud Policy and related documents
  • Develop key risk and performance indicators for board/senior management reporting and day-to-day management of the fraud program, reviewing, actioning, and escalations observations as appropriate
  • Develop and oversee, along with Block Risk partners, a change management process for updates to fraud processes as required and dictated by Bank Policy
  • Lead and liaise with cross-functional teams such as Product, Engineering, Risk, Operations, and Legal to ensure alignment with requirements for our fraud program
  • delegating and overseeing assigned tasks on the underlying project(s)
  • Participate in audits and regulatory examinations related to the fraud program
  • Assist in addressing deficiencies and help prepare responses and action plans
  • Represent the fraud program on cross-functional initiatives (new product launches, technology/systems enhancements, vendor management, etc.) that support our fraud program
  • Complete additional projects and duties as directed
What we offer
What we offer
  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning
  • Fulltime
Read More
Arrow Right

Legal Counsel – Business Banking Product and Fraud & Scams VP

Join the Legal team to protect Barclays, its employees, and its brands while ens...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Qualified lawyer with demonstrable consumer product regulatory expertise applied in advisory roles for product development, innovation and simplification
  • Working knowledge of the UK fraud and scams legal landscape
  • Strong understanding of legal risk management within a financial institution
  • Collaborative mindset with the ability to work effectively with a broad range of stakeholders, balancing priorities in a complex environment
  • Ability to provide strategic, commercially-grounded legal advice that balances risk, regulatory expectations and business objectives
Job Responsibility
Job Responsibility
  • Development and implementation of best practice legal strategies for risk management and compliance
  • Proactive consumer banking Legal advice and support to the consumer banking division of the bank on a wide range of legal issues, including regulatory compliance, regulatory change management, consumer protection, and risk management
  • Representation of the bank in legal proceedings related to consumer banking, such as litigation, arbitration, and regulatory enquiry and investigations
  • Creation and periodic review of Legal documents in accordance with contractual arrangements policy to ensure compliance with applicable laws and regulations
  • Legal research and analysis to stay up to date on changes in laws and regulations that may impact the bank's consumer banking operations
  • Developing and delivering training programmes to educate employees on legal and regulatory requirements related to consumer banking
  • Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs)
  • Keeping up to date with regards to changes to LRRs in the relevant coverage area
  • Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls
What we offer
What we offer
  • Hybrid working
  • Structured approach to hybrid working with fixed 'anchor' days
  • Supportive and inclusive culture and environment
  • Commitment to flexible working arrangements
  • Opportunity to embrace mobility and explore operations
  • Focus on health and wellbeing
  • Fulltime
Read More
Arrow Right

Senior eCommerce Compliance & Fraud Specialist

The eCommerce Compliance & Fraud Specialist (internal job title: Senior Network ...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
awin.com Logo
Awin Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in affiliate marketing, fraud prevention, adtech, or risk/compliance roles within digital ecosystems
  • Strong, hands-on experience with affiliate fraud detection and prevention, including knowledge of common fraud tactics and evolving methodologies
  • Deep understanding of CPA, CPC, and performance-based marketing models
  • Strong knowledge of affiliate tracking technologies, attribution logic, and conversion flows
  • Advanced analytical capabilities with experience in SQL or equivalent query-based analysis and Data visualization tools (Power BI, Tableau, etc.)
  • Proven ability to analyze complex datasets and identify non-obvious patterns
  • Experience working with fraud detection tools, web intelligence platforms (e.g., SimilarWeb), and tracking diagnostics
  • Familiarity with AI/ML concepts in fraud detection is a plus
  • Experience with workflow/ticketing systems (e.g., Salesforce, Zendesk, Asana)
  • Strong problem-solving skills with a proactive, investigative mindset
Job Responsibility
Job Responsibility
  • Lead complex, high-impact fraud investigations across publishers, partners, and traffic sources
  • Identify sophisticated fraud schemes
  • Act as an escalation point for challenging or ambiguous cases
  • Make informed enforcement decisions
  • Conduct in-depth reviews of publisher business models, traffic acquisition strategies, and monetization methods
  • Evaluate CPA, CPC, and hybrid performance models for risk exposure
  • Monitor lifecycle and behavioral signals across publisher activity
  • Partner closely with internal stakeholders
  • Perform advanced data analysis using SQL, Power BI, DataBricks
  • Build and refine analytical frameworks for fraud detection
What we offer
What we offer
  • Flexi-Week and Work-Life Balance with a flexible four-day Flexi-Week at full pay
  • Remote Working Allowance
  • Flexi-Office with hybrid/remote work possibilities
  • Extensive training suite Awin Academy
  • Fulltime
Read More
Arrow Right

Senior eCommerce Compliance & Fraud Specialist

The eCommerce Compliance & Fraud Specialist (internal job title: Senior Network ...
Location
Location
Italy , Milan
Salary
Salary:
Not provided
awin.com Logo
Awin Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in affiliate marketing, fraud prevention, adtech, or risk/compliance roles within digital ecosystems
  • Strong, hands-on experience with affiliate fraud detection and prevention, including knowledge of common fraud tactics and evolving methodologies
  • Deep understanding of CPA, CPC, and performance-based marketing models
  • Strong knowledge of affiliate tracking technologies, attribution logic, and conversion flows
  • Advanced analytical capabilities with experience in SQL or equivalent query-based analysis
  • Data visualization tools (Power BI, Tableau, etc.)
  • Proven ability to analyze complex datasets and identify non-obvious patterns
  • Experience working with fraud detection tools, web intelligence platforms (e.g., SimilarWeb), and tracking diagnostics
  • Familiarity with AI/ML concepts in fraud detection is a plus
  • Experience with workflow/ticketing systems (e.g., Salesforce, Zendesk, Asana)
Job Responsibility
Job Responsibility
  • Lead complex fraud investigations across publishers, partners, and traffic sources
  • Identify sophisticated fraud schemes
  • Act as an escalation point for challenging cases
  • Make informed enforcement decisions balancing risk, commercial impact, and fairness
  • Conduct in-depth reviews of publisher business models, traffic acquisition strategies, and monetization methods
  • Evaluate CPA, CPC, and hybrid performance models for risk exposure and abuse potential
  • Monitor lifecycle and behavioral signals across publisher activity to proactively identify risks
  • Partner closely with internal stakeholders to assess onboarding and ongoing publisher quality
  • Perform advanced data analysis using tools such as SQL, Power BI, DataBricks, or equivalent platforms
  • Build and refine repeatable analytical frameworks for fraud detection and monitoring
What we offer
What we offer
  • Flexi-Week (4-day work week at full pay)
  • Remote Working Allowance (monthly allowance)
  • Flexi-Office with hybrid/remote work possibilities
  • Awin Academy training suite for professional and personal development
  • Virtual 'Life @ Awin' hub for social activities
  • Diversity & Inclusion initiatives
  • Fulltime
Read More
Arrow Right