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Business Management Senior Associate

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom, Belfast

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We are seeking an Associate Vice President (AVP) to partner with specific lines of business within Services, Markets, Banking & International, and Client (SMB&IC) Operations and lead their internal communications and associated employee engagement projects, and manage Governance processes for Business Management. In this position, the AVP, Business Management will partner closely with Business Execution and stakeholders within SMB&IC Operations and directly report to Head of Business Management, SMB&IC Operations. Success in this position requires strong verbal and written communication and the ability to build relationships, collaborate, and adjust to changing priorities. Ideal candidates thrive in fast paced organizations that require significant partnership and ability to balance multiple projects. It is critically important for candidates to have the ability to operate independently and proactively seek guidance, support, and input from their manager and colleagues. The expectation will be to identify and evaluate new techniques and improve processes, propose and implement new ideas, and contribute to a rapidly changing organization.

Job Responsibility:

  • Partner with colleagues to coordinate, prepare and disseminate written internal communications on topics such as policy changes, process changes, events and activities, and organizational updates
  • support VOE and People & Culture initiatives and messaging e.g. newsletters, events
  • evolve and maintain the communications plan by applying standard organizational needs, stakeholder input, and new ideas
  • manage intranet site design, maintenance, and content
  • manage intake, organization, and delivery of new communication requests
  • coordinate logistics for global and region-specific meetings and events, such as town halls and executive visits
  • act as a point of contact and liaison between the businesses and Business Management, and facilitate approval of communications
  • track critical metrics to measure effectiveness of communications
  • support preparation of business review presentations
  • manage Citi Gratitude and L&D budgets across SMB&IC Operations
  • maintain CBNA signatory approval process
  • manage ad-hoc projects

Requirements:

  • Similar prior experience, preferably in financial services
  • strong written and verbal communication skills
  • experience composing internal communications, slide design, and basic web design
  • demonstrate strong sense of ownership and attention to detail
  • demonstrate growth mindset and natural curiosity for learning
  • confident interpersonal skills and comfort contributing to discussions with leaders
  • motivated, creative, and resourceful problem-solver
  • demonstrates discretion when handling confidential information
  • Bachelor’s/University degree or equivalent experience
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • a discretional annual performance related bonus
  • private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • special discounts for employees, family, and friends
  • access to an array of learning and development resources

Additional Information:

Job Posted:
August 19, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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