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Business Management Analyst

https://www.citi.com/ Logo

Citi

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Location:
India, Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

  • Formulate and define systems scope and project objectives through research activities
  • Analyze business client needs, document requirements and new technology, and derive test cases
  • Define and analyze enhancements and assist in redesigning business processes and process automation
  • Prepare reports, metrics and presentations
  • Identify risk and consider business implications of the application of technology
  • Test systems to ensure projects meet requirements and identify system problems
  • Handle Unit processes related to staff joining/exit and work on process improvements
  • Analyze and track various budgets and expense reimbursements
  • Create and prepare reports, metrics and presentations to support unit leadership
  • Identify potential risks and alert management on implications to the business unit
  • Provide advice and counsel related to technology or operations of the business

Requirements:

  • 5-8 years of relevant hands-on experience in Technology Unit Administration, Business Management, Operational Controls and Governance reporting
  • Excellent understanding of Expense Management and Reporting processes
  • Knowledge of business systems and industry standards
  • Excellent analytic and problem solving skills
  • Very good knowledge in MS Office suite (Word, Excel, Powerpoint, Outlook) and Collaborative tools like Sharepoint
  • Experience in developing / working on process workflow automation
  • Prior knowledge / familiarity with Citi policies around Expense Management processes and Service Centre rules
  • Proven interpersonal skills to develop working relationships
  • Consistently demonstrate clear and concise written and verbal communication
  • Demonstrated ability to work under pressure to meet tight deadlines
  • Proven self-motivation to take initiative and master new tasks quickly and handle them independently with minimal supervision
  • Consistently approach work methodically with attention to detail
  • Working knowledge of ISO 27000 and Information Security Management standards
  • Agile Project Management and Operational Risk Management knowledge
  • Bachelor's degree/University degree in Engineering, Finance, Commerce, Business Administration or equivalent

Nice to have:

  • Prior knowledge / familiarity with Citi policies around Expense Management processes and Service Centre rules
  • Working knowledge of ISO 27000 and Information Security Management standards
  • Agile Project Management and Operational Risk Management knowledge

Additional Information:

Job Posted:
September 02, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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