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The Business Lead Analyst will play a pivotal role in managing and reducing EUC and ITeSS risk across Risk Management, ensuring operationalization of policies, standards, procedures, and regulatory obligations while collaborating across functions.
Job Responsibility:
Serve as the Risk subject matter expert (SME) for EUC Policy and Standard, ITeSS Standard, and CSDLC
Partner with Accountable Business Owners and EUC owners to ensure policies are understood, implemented, and sustained
Represent Risk to ensure consistency and drive policy execution, share best practices, and drive consistency across Citi
Lead key stakeholders to ensure governance and transformation execution of EUC and ITeSS program operating routines
Partner with technology and operational teams to implement effective controls in line with EUC and ITeSS standards
Leverage EUC inventory management and workflow systems to maintain robust governance throughout the EUC and ITeSS lifecycle
Drive process efficiency, transparency, and continuous improvement of tooling capabilities
Collaborate across teams to deliver on milestones, manage delivery risks, and report progress to stakeholders
Uphold Citi’s risk, compliance, and ethical standards, fostering a strong control culture and holding teams accountable
Requirements:
8+ years of experience in business analysis, analytics, or strategy consulting in complex, global organizations
Proven track record of delivering timely compliance and quality assurance in a regulatory or risk management environment within the Financial Services/Investment Banking industry
Strong experience with risk management principles and regulatory remediation programs
Must be extremely organized, motivated and a self-starter
Ability to prioritize is key as is ability to juggle several tasks at once
Must work well under pressure whilst, enthusiastic, hard-working and positive
Desire to improve processes
Excellent oral and written communication skills and ability to facilitate discussions
Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
Experience of working with Agile Methodologies and Tools
Team player and relationship management skills
Ability to work under pressure and manage tight deadlines
Ability to learn/understand some technical implications of system design
Willingness to ask questions, challenge the process and seek out answers
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Excellent analytical and problem solving skills
Knowledge of the SDLC
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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