Business IT Specialist

Site IT Accountabilities: Local IT Infrastructure tasks not in scope GITS (f.e. local asset management, phones, local contact for printer, switch, router maintenance/replacement on site, aid in remote user issues, document problem resolutions, assist GITS/NCC in software deployment, coordinate purchasing/receiving of new computer hardware and software as well as creating the Capex requests). Support in onboarding and off boarding of new employees. Assist in any required network diagnostic and upgrade(s) for the site(s). Ensures the data backup schedule is respected. Deployment of the Nutreco IT Policy. Deploy Risk Management according policy. Application Accountabilities: Provide application support and execute application maintenance for the local business applications, including but not limited to training, training materials, documentation of operating procedures and user manuals. Business applications include both common applications such as ERP and BU specific applications such as production software, labelling, LIMS, or other applications or systems. Create, co-ordinate and execute application testing towards user acceptance and in line with corporate requirements. Complete systems modifications, systems tests/audits on new and modified applications and assess system performance to ensure quality assurance as well as post implementation reviews. Collaborate and operationally manage external suppliers for support and maintenance of local business applications. Program & project Management: Initiate new innovations and project proposals based on local requirements. Manage local IT-related projects according to Nutreco standards and processes. Responsible for local IT program. IT Requirements: Defines support requirements. Transfers support requirements with Business IT Manager to Regional Service Manager or local suppliers. Environment/IT Systems: Actively participates in the GITS / Unisys / Business IT triangle meetings. Travelling to the plants and other locations (if applicable) for any issues. Multi-task and manage multiple support calls meeting specific response times and deadlines. Participates in the development and execution of system implementation plans and solutions of the department. Work with technology teams and business unit as an in-house consultant and be prepared to lead or participate in broader initiatives panning all areas of Information System. Adequate reporting and updating Business IT Manager. Interaction with all levels of the business community as well as all levels of the IT organization.