Business Intelligence Specialist Job at JLL (Chicago)

Business Intelligence Specialist

JLL

Location:
United States , Chicago

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

94820.00 - 137500.00 USD / Year

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Job Description:

The Insights Specialist will lead our data-driven transformation efforts for multiple local accounts. This strategic role will leverage JLL's global data assets to drive performance improvements, enhance client satisfaction, and generate actionable insights for both JLL and our account teams and clients. The Insights Specialist will be a master data storyteller, translating complex analytics into compelling narratives influencing decision-making at the highest levels. As a data strategy visionary, the Insights Specialist will be instrumental in leveraging data as a transformative asset to drive organisational change and improve performance across the account. They will work closely with JLL account teams to align data strategies with broader business objectives, identify opportunities for improvement, and implement data-driven solutions that push the boundaries of operational excellence. The Insights Specialist will act as a critical bridge between account stakeholders and our offshore technical delivery team (CoE). They will translate complex business challenges into actionable data solutions, collaborate with offshore development teams, and drive successful product launches that deliver meaningful business impact.

Job Responsibility:

Leverage JLL Azara and Azara AI to generate strategic insights, using advanced data interrogation techniques to uncover hidden patterns and opportunities for performance improvement
Provide expert guidance and training on effective prompt engineering for JLL GPT and Azara AI, empowering team members to leverage these tools effectively
Inspire the transition to dynamic, real-time data ecosystems, cultivating a data-driven culture across the account and the broader organisation
Lead the development and implementation of comprehensive analytics and scenario models to inform strategic decision-making for both JLL account teams and clients
Collaborate closely with stakeholders to understand and translate complex business needs into clear, technical specifications and design innovative, data-driven solutions
Lead the development of custom content and conduct agile prototyping for time-sensitive queries when existing tools are insufficient. Ensure proposed solutions align with organisational data strategy and governance standards
Act as the primary liaison between the account and CoE teams, ensuring seamless integration of global technical expertise with local strategic needs
Develop project roadmaps and delivery timelines in collaboration with stakeholders, managing expectations throughout the project lifecycle
Develop and present compelling data narratives that drive change and inform strategic decision-making at the highest levels of both organisations
Monitor solution performance and user engagement post-launch

Requirements:

Master's degree or equivalent experience in Data Science, Business Analytics, or a related field
Extensive experience in a senior BI, data strategy, or similar role, preferably in the real estate sector
Expert proficiency in BI and AI, with the ability to leverage these tools for strategic insight generation and train others in their use
Advanced skills in data visualisation and dashboard creation, with experience in tools such as Tableau or Power BI
Strong proficiency in SQL and experience with modern data warehousing technologies
Proven track record of developing custom BI solutions and conducting rapid prototyping for urgent business needs
Demonstrated ability to use data to drive significant performance improvements and enhance client satisfaction across complex accounts
Exceptional verbal and written communication skills, with the ability to influence C-level executives through data-driven narratives
Strong stakeholder management skills, with experience working in complex, multinational corporate environments
Proven ability to work autonomously, define both strategic and technical requirements, and deliver sustainable, data-driven solutions that align with global objectives
Extensive experience in change management and using data to influence organisational decision-making at the highest levels
Knowledge of the commercial real estate sector and its specific data and analytics needs, with the ability to anticipate and address future challenges
Advanced skills in prompt engineering for AI tools, including JLL GPT and Azara AI, with the ability to train and guide others in their effective use
Experience in leading and presenting high-stakes client reviews, including monthly management presentations and quarterly business reviews
Candidates must be authorized to work in the United States without sponsorship

What we offer:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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