Business Intelligence Senior Analyst, CVS Health

CVS Health

Location:
United States, Work at Home, Pennsylvania

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

46988.00 - 102000.00 USD / Year

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Job Description:

As a key member of the Business Intelligence team within Coram Finance Revenue Cycle, you will design, build, and deploy intelligent solutions that drive automation, analytics, and operational excellence across the organization. This position focuses on transforming manual processes into streamlined digital workflows, developing AI-powered tools, and integrating advanced reporting and visualization capabilities.

Job Responsibility:

Collaborate with business stakeholders to translate process pain points into technical requirements
Design and deploy automated workflows to eliminate manual tasks
Build end-to-end tools: search interfaces, workflow apps, dashboards, reporting, and more
Develop AI components: intelligent document processing (OCR/NLP), Gen-AI chatbots, and ML assistants
Create dashboards and reports to visualize impact and track performance
Write scripts and small programs to integrate systems, automate data flows, and support analytics
Contribute to both quick-win projects and larger strategic initiatives
Own solution lifecycle: requirements, architecture, ALM, testing/UAT, production readiness, monitoring, and continuous improvement

Requirements:

2-4 years of related business experience
AI Development: Experience with OCR/ICR, NLP, ML models, Gen‑AI chatbots (e.g., Azure Cognitive Services/Document Intelligence, OpenAI APIs)
Cloud Experience: Azure, Azure Functions, Fabric, Service Bus/Queues, Logic Apps, Data Factory, Blob Storage or related
SharePoint: Development, document libraries, lists, intranet tools, UI/UX design
BI Fundamentals: SQL, ETL, DAX, or M and/or data warehouse concepts
Workflow Design: Experience mapping business processes and implementing automation
Database & Integration: Python, REST APIs, relational databases, CSV/JSON/XML handling or any combination
Microsoft Power Platform (any combination of): Power Apps: Proven experience with Canvas Apps and Model‑Driven Apps (Dataverse) and UI/UX design
Dataverse & Extensibility: PCF controls, plugins (C#), virtual tables, auditing
Power Automate (cloud and desktop)
Power BI: Data Visualization & Storytelling for building actionable dashboards
Copilot Studio (bot orchestration, grounding, agents)
AI Builder (prompts, forms processing, document classification)
ALM practices for solutioning, environment strategy, and governance

Nice to have:

Microsoft 365 Ecosystem Development: OneDrive, Dataverse integrations
SharePoint SPFx: custom webparts
Teams Custom App Development: Build, package, and deploy Teams apps (tabs/bots/message extensions) with Graph API integration and Entra ID SSO
RPA Tools: Power Automate Desktop, UIPath, Automation Anywhere, Logic Apps, Zapier
Search & RAG: Azure AI Search, embeddings/vector stores, content chunking, prompt orchestration for enterprise copilots
Exposure to Systems: Dataiku/Alteryx, Epic, Salesforce, Rally, Jira and ePremis workflows
Healthcare RCM & EDI: Working knowledge of HIPAA X12 (esp. 835 ERA), payer crossover logic, and billing/collections/cash‑posting processes
Stakeholder Engagement: Strong communication and documentation skills
Domain Awareness: Understanding of finance, billing, claims, and compliance workflows
Security & Compliance Awareness: HIPAA, SOX, PCI considerations in workflow design
UX Sensibility: Intuitive form and interface design for user adoption
Agile Practices: User stories, sprints, demos, backlog grooming
Soft Skills: Curiosity, empathy, adaptability, coaching ability, and a bias toward action

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 04, 2025

Expiration:
November 14, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Business Intelligence Senior Analyst