Business Intelligence Manager, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Marketing Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Job Responsibility:

Own the creation, production and distribution of client communications such as letters, talking points, e-mails, forms, FAQs, brochures and sales collateral
Responsible for writing, producing, and distributing all client facing materials
Development of client communications for core consumer lines of business
Development of written content, editing and implementing a wide range of customer servicing and marketing materials including letters, e-mails and forms
Creation, development and production of sales collateral and marketing materials such as brochures, fact sheets, and sales presentations, investment products marketing materials and specialized publications
Ensure consistent messaging through the creation of talking points, scripts, and FAQs for customer service and client-facing employees
Managing and implementing all direct mail campaigns for existing clients
Ensure that the business complies with regulatory requirements and regulators' mandates
Appropriately assess risk when business decisions are made
Drive compliance with applicable laws, rules and regulations
Adhere to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices
Escalating, managing and reporting control issues with transparency
Effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

5-8 years of relevant work experience
Excellent written and verbal communication skills
Ability to meet tight deadlines, manage multiple projects at once, and work well under pressure
Detail and customer-service oriented
Ability to work well independently, as well as part of a team, and interact with all levels of management
Excellent interpersonal skills to negotiate and influence
Advanced knowledge and experience with Microsoft Office
Profound ability to multi-task and prioritize among several projects and initiatives
Working cross-functionally and experience with ambiguity and managing complexities
Excellent digital marketing competence across search, display, paid media and measurement
Bachelors/University degree or equivalent experience
Experience in product management and business development
Customer experience knowledge
Analytical capacity focused on objectives and results
Experience in preparing presentations at management level
Self-management, decision making and critical thinking
Intermediate English
Knowledge in data technology
Experience in commercial area
Completed degree in Administration, Finance, Economics

Additional Information:

Job Posted:
October 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Business Intelligence Manager