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Navigo Health and Social Care CIC Logo Navigo Health and Social Care CIC · IT - Software Development

Business Intelligence Lead

United Kingdom, Grimsby 49387.00 - 56515.00 GBP / Year · Job Posted June 03, 2026
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Job Description

Join Navigo's Digital Systems and Insight Team as our Business Intelligence Lead and help shape how data, analytics, reporting, and data warehouse solutions support mental health services across North East Lincolnshire. This is an exciting opportunity for someone with strong business intelligence and analytical experience to work at the centre of service improvement, performance reporting, and digital innovation within a forward-thinking organisation.

Job Responsibility

  • Coordinate the delivery of business intelligence, analytics, reporting, dashboard, and data warehouse solutions to support operational, contractual, and strategic decision-making across Navigo
  • Oversee the production of performance reports, statutory returns, dashboards, and analytical outputs, ensuring information is accurate, meaningful, timely, and accessible to a wide range of stakeholders
  • Support the day-to-day coordination and prioritisation of analytics and data warehouse functions, ensuring work is aligned to organisational priorities and delivered within agreed timescales
  • Work collaboratively with the Data Warehouse team and wider digital colleagues to translate reporting and analytical requirements into sustainable reporting and data warehouse solutions
  • Analyse and interpret complex datasets to identify trends, variation, risks, pressures, and opportunities, providing evidence-based recommendations to support service improvement and organisational priorities
  • Support the development and continuous improvement of dashboards and visual reporting, promoting best practice in data visualisation and user experience
  • Maintain high standards of data quality and support data quality improvement initiatives, ensuring reporting complies with national standards and statutory requirements
  • Build effective working relationships with clinical, operational, and corporate teams to understand evolving reporting requirements and support projects, quality improvement initiatives, and business cases
  • Provide supervision, mentoring, training, recruitment support, and professional development reviews across analytics and data warehouse functions, supporting the development of technical and analytical capability within the team
  • Promote continuous improvement, collaborative working, and the appropriate use of emerging technologies to enhance reporting, analytics, and business intelligence capabilities across the organisation

Requirements

  • Degree or equivalent experience in health management, health information, data science or a related field or equivalent working experience
  • Significant experience in a data analytics or business intelligence role
  • Experience working with SQL, large datasets, and back-end data warehouse/reporting environments
  • Experience coordinating, supervising, or line managing staff
  • Experience within healthcare or NHS environments
  • Knowledge of data quality, information governance, and UK GDPR requirements
  • Understanding of healthcare performance reporting or NHS data environments
  • Strong communication, organisational, and prioritisation skills
  • Ability to analyse complex information and provide evidence-based recommendations

Nice to have

  • Relevant leadership or management qualification
  • AphA/FEDIP Senior Practitioner or higher
  • Experience using programming languages such as R or Python
  • Awareness of emerging technologies, automation, or AI within analytics and reporting
  • Interest in innovation, automation, and continuous improvement
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