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As a Business Intelligence Consultant at DEPT®, you help our clients turn complex data into clear, actionable insight. You work closely with stakeholders to understand how their business is run, what decisions they need to make, and which KPIs truly matter – then translate this into smart BI solutions and dashboards that people actually use. As a Business Intelligence Consultant, you are the absolute expert in translating business questions into data products, designing clear dashboard concepts and validating data with stakeholders. You know how to work with multiple data sources, set up and maintain data connections, and guide clients in choosing and using the right BI tools. You help clients not only get the right data in the right place, but also feel confident using it to steer their marketing, ecommerce and wider business performance. The BI Consultant will also actively contribute to the ongoing growth and success of the department and team. The BI Consultant joining the expert team, will take on a portfolio of well known clients and manage multiple, diverse projects, from strategic advice, solution design to hands-on implementation.
Job Responsibility:
Lead and facilitate discovery workshops with clients to understand their business model, stakeholders, KPIs and reporting needs
Translate business questions into clear BI requirements, data models and dashboard concepts
Design, prototype and build dashboards that serve both management and specialist users, ensuring they are intuitive, insightful and actionable
Set up, validate and maintain data integrations from multiple sources (e.g. marketing platforms, CRM, ecommerce, internal systems)
Conduct audits of existing BI and reporting setups, assessing data quality, tooling, processes and overall data maturity
Collaborate closely with client- and in-house teams to guide them on best practices for data collection, modelling and visualisation
Enable and onboard clients on their dashboards and reports, ensuring stakeholders understand, adopt and use them to drive decisions
Continuously identify opportunities to improve and automate reporting, streamlining recurring analysis and freeing up time for insight-driven work
Requirements:
Relevant experience in a data-related role (e.g. BI Consultant, Data Analyst, Data Specialist, Marketing Analyst)
Strong SQL expertise for data manipulation, transformation and data models (e.g. starschema’s)
Strong experience in one or more reporting tools: PowerBI, Looker Studio, Looker, or Tableau
Experience with data analysis and/or data analysis tools (e.g. Python, R, SPSS)
An understanding of marketing data (e.g. campaign performance, attribution, website tracking)
An analytical, independent and proactive profile with strong stakeholder management and communication skills, who feels at home in a client-facing environment