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You'll play a key role in shaping the future of mobile insurance within one of the UK's most exciting network transformations. As we come together to build the largest mobile provider in the country, you'll lead the Business Insurance product portfolio—guiding its growth in a way that puts customers first, supports sustainable success, and builds trust at every stage. In this role, you'll bring people, ideas, and strategy together—translating insight into meaningful action and creating products that are both commercially strong and genuinely valuable for customers.
Job Responsibility
Define and nurture the product strategy for the Business Insurance portfolio, ensuring it reflects customer needs and market opportunities
Guide the full product lifecycle from early ideas through to launch, continuous improvement, and retirement
Shape and deliver a clear, purposeful product roadmap, ensuring investments are thoughtful and impactful
Embed Consumer Duty and FCA principles throughout, championing fair value and positive customer outcomes
Collaborate closely with Risk, Compliance, Legal, Sales, and operational teams to co-create balanced, well-informed solutions
Take ownership of portfolio performance, support sustainable growth, and continuously look for ways to improve outcomes
Equip and support commercial and sales teams, helping them confidently represent and position the portfolio
Listen closely to customer feedback and market signals, using these insights to thoughtfully evolve the portfolio
Build strong cross-functional relationships, creating alignment and fostering a shared sense of purpose
Requirements
Solid experience in product management, with a track record of leading or supporting product portfolios
Strong understanding of insurance products or other FCA-regulated environments
Customer-first approach and genuine curiosity about customer needs and behaviours
Ability to set a clear vision while connecting wider business goals and perspectives
Experience managing the product lifecycle end-to-end, including ownership of performance and outcomes
Comfortable building trusted relationships and working collaboratively across teams and functions
Balance commercial thinking with care for compliance, risk, and customer fairness
Experience working with insurance partners, underwriting partners, or third-party providers
Communicate with clarity and empathy, making complex ideas easy to understand
Thrive in evolving environments and enjoy contributing to positive change and transformation