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Business Insights Undergraduate Summer Internship

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Citizens Bank

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Location:
United States , Columbus, Ohio ▼

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Category:
Finance

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Contract Type:
Not provided

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Salary:

25.00 USD / Hour
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Job Description:

Business Insights Undergraduate Internship. We’re developing the next generation of Colleagues! Join the data-driven culture at Citizens and learn how we keep customers at the center of everything we do. We are looking for interns to join our 10-week summer internship program and support innovative data & analytics initiatives across the bank.

Job Responsibility:

  • Analyze business data to uncover patterns in customer behavior and operational performance
  • Interpret findings in the context of real-world impact—understanding how insights affect customers, colleagues, and the broader ecosystem
  • Measure the impact of new products and services post-release, compare back to forecast, and identify drivers of variance
  • Assist in developing insights that inform strategy and identify opportunities for improvement
  • Contribute to presentations for senior management, translating insights into strategic recommendations
  • Collaborate with stakeholders to refine questions, validate findings, and ensure insights are relevant and actionable
  • Contribute to the development and interpretation of dashboards and visualizations, ensuring insights are aligned with business goals
  • Present findings and recommendations to peers and business leaders as part of a capstone presentation

Requirements:

  • Successfully complete a video interview assessment within 4 days of receiving the link
  • Currently pursuing a bachelor’s degree in Business Analytics, Economics, Applied Statistics, Applied Math, Finance, Accounting, Engineering, or other quantitative fields
  • Expected graduation date between December 2026 and Spring 2027
  • Minimum GPA of 3.0
  • Experience working with raw and prepared datasets

Nice to have:

  • Strong analytical reasoning and problem-solving skills, with the ability to think beyond numbers and understand behavioral drivers
  • Familiarity with tools such as Tableau, WebFocus, or Amazon QuickSight is helpful but not required
  • Introductory experience with programming or scripting languages (e.g., SQL, Python & Pandas, R)
  • Familiarity with cloud-based data environments such as AWS (e.g., Redshift, SageMaker JumpStart, Athena) a plus
  • Experience with Microsoft Office Suite including Excel for exploratory analysis and scenario modeling
  • familiarity with tools like GBM and HEART is a plus
  • Exposure to business data analysis techniques and the ability to interpret data to support business decisions
  • Demonstrated ability to thrive in a team environment and collaborate across diverse business units
  • Strong written and verbal communication skills, with an ability to convey insights to non-technical audiences
  • Resilience and drive—willingness to work through challenges and adapt to feedback
  • Curiosity and initiative—proactively asking thoughtful questions and seeking clarity on business goals
What we offer:
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • competitive pay
  • paid time off policy exceeds mandatory requirements

Additional Information:

Job Posted:
February 06, 2026

Expiration:
February 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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