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The purpose of the Business Insights Analyst role is to engage with key stakeholders, collaborate cross-functionally, and provide actionable insights and recommendations. The role aims to ensure that reporting needs are met, reports remain relevant and up to date, and stakeholders can make informed business decisions based on clear and understandable information. By understanding stakeholder requirements, explaining reports and analytical findings, guiding data utilisation, and fostering strong relationships, the Reporting Analyst plays a crucial role in delivering valuable insights and supporting productive collaborations throughout the organisation. This role will be on a 12 month Fixed term contract / secondment.
Job Responsibility:
Create, maintain, and manage a comprehensive suite of regular reports and interactive dashboards for key stakeholders, ensuring accuracy, timeliness, and usefulness
Collaborate with stakeholders to understand their reporting requirements and proactively enhance reports, analyses, and dashboards to meet their evolving needs
Streamline processes and implement improvements to drive efficiency in reporting and dashboard management
Conduct in-depth analyses of key performance indicators (KPIs), market trends, customer behaviour, and other relevant data sources
Uncover meaningful insights and present findings to stakeholders in a clear and compelling manner
Provide insightful and data-driven commentary to enable informed business decisions and identify growth opportunities
Engage with key stakeholders to ensure their reporting needs are met, reports remain relevant and up to date, and insights are provided effectively
Collaborate cross-functionally with teams (Marketing, Sales, Finance, Operations) to gather data, maintain data integrity, and support reporting requirements
Support ad hoc data requests, provide actionable insights, and offer recommendations to stakeholders
Collaborate with stakeholders to understand their information needs and desired insights from reports and dashboards
Explain reports and analytical findings in a clear, non-technical manner to enable comprehension and value extraction
Provide guidance on data sources, limitations, and possibilities for analysis, informing stakeholders about available options
Build strong relationships with stakeholders, foster effective communication, and establish trust for productive collaborations
Continuously monitor and evaluate the effectiveness of existing reports, analyses, and dashboards
Proactively suggest improvements and implement necessary updates to enhance their value, usability, and alignment with business objectives
Assist in the implementation and adoption of business intelligence tools, data visualisation platforms, and other relevant technologies to enhance reporting capabilities
Stay up to date with industry best practices, emerging technologies, and data analysis techniques
Conduct competitor analysis and benchmarking exercises to inform strategic decision-making
Contribute to the documentation and maintenance of standard operating procedures (SOPs) for reporting and analysis processes
Requirements:
Proficiency in data analysis, data visualization, and reporting tools (e.g., Excel, Tableau, Power BI, SQL)
Understanding of statistical concepts and data modelling techniques
Familiarity with business intelligence and data warehousing concepts
Knowledge of key business metrics, KPIs, and performance measurement frameworks
Understanding of database structures and data management principles
Awareness of industry trends, market dynamics, and emerging technologies in data analysis
Strong analytical and problem-solving skills, with the ability to extract insights from complex datasets
Proficiency in data manipulation, cleansing, and transformation techniques
Excellent attention to detail and accuracy in data analysis and reporting
Effective communication skills, both written and verbal, to present findings to stakeholders
Collaborative mindset to work effectively with cross-functional teams
Ability to prioritize and manage multiple tasks in a fast-paced environment
Strong organizational skills and ability to meet deadlines
Previous experience in data analysis, reporting, or business intelligence roles (internships or relevant projects may be considered)
Experience with data visualization and dashboard creation
Familiarity with querying databases using SQL or other programming languages
Exposure to interpreting and analysing large datasets
Demonstrated experience in providing actionable insights and recommendations based on data analysis
What we offer:
Career progression – Growth opportunities to progress into senior positions, managerial roles
Play a role in influencing business decisions and driving company success
Exposure to advanced tools such as Power BI, DevOps, Cognos, SAP, Salesforce and many more
Opportunities to take ownership of key projects within the team and work collaboratively with teams around the business
On-going development to help expand technical and analytical skills with training/apprenticeships