This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is a key role focused on driving service improvement, governance, and organisation-wide change initiatives. The position has a strong analytical and delivery focus and would suit someone who enjoys working across multiple workstreams, identifying improvement opportunities, and ensuring projects deliver measurable outcomes.
Job Responsibility:
Leading business-wide improvement projects and initiatives
Reviewing and analysing historical reports to identify risks, themes, and trends
Supporting and improving compliance frameworks (including regulatory standards)
Managing deliverables, timelines, and stakeholders across multiple projects
Driving service improvement initiatives and embedding change
Leading and supporting implementations (software systems or wider organisational initiatives)
Proactively identifying risks and improvement opportunities across the business
Requirements:
Proven experience in business improvement, project management, or service transformation
Strong analytical skills with the ability to interpret data, reports, and trends
Confident managing multiple workstreams and stakeholders
Comfortable working in regulated or compliance-led environments
Pragmatic and delivery-focused, with a continuous improvement mindset
Nice to have:
PRINCE2 or similar project management qualification