Business Implementation Consultant Jobs

Bloomreach

Location:
United Kingdom

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Job Responsibility:

Delivering value to Bloomreach’s clients through the deployment and use of the Engagement Platform
Supporting clients in the implementation phase with business requirements gathering, preparation of the data structure, data migration process and automated programmes deployment
Being a key advisor for clients regarding e-commerce, analytics, data management, digital marketing, marketing automation and emailing + mobile technologies
Building strong relationships with clients by bringing continuous improvement to their business, maximising utilization of the platform and improving their KPIs/ROI
In collaboration with Customer Success Manager, developing business strategy and a roadmap with clients as well as aligning with them on relevant business goals and critical metrics
Becoming an expert in chosen part of the platform in order to lead and advise clients and internal stakeholders in a given topic of expertise
Playing a pivotal role in clients’ onboarding, platform adoption and product features utilization
Collaborating with various internal teams to build services focused around the product and contribute for internal process improvement

Requirements:

Ideally 2-3 years of experience in a consulting role within a SaaS environment
Working knowledge of at least one of the Bloomreach Engagement platform features
Experience in the following sectors/fields: online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e-mailing automation, reactivation, attribution modelling, prediction, product recommendations, e-commerce
Knowledge of ecommerce business and business trends, and the ability to understand clients’ business models and adapt consulting approach accordingly
Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem solving skills
Ability to handle difficult situations in a proactive, goal-oriented, and highly professional way
Proactively maintain the highest level of expertise by deepening your knowledge of the Bloomreach Engagement platform and solutions through internally and externally available learning opportunities, as well as self-study
Native or professional fluency in English

What we offer:

A great deal of freedom and trust
Flexible working hours
Work virtual-first
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program
$1,500 professional education budget
Employee Assistance Program
Subscription to Calm
‘DisConnect’ days
Sports, yoga, and meditation opportunities
Extended parental leave up to 26 calendar weeks for Primary Caregivers
Restricted Stock Units or Stock Options
Company performance bonus
Employee referral bonus of up to $3,000
Work anniversary rewards

Additional Information:

Job Posted:
December 06, 2025

Work Type:

Remote work

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Business Implementation Consultant