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We are looking for a detail-oriented Business Immigration Analyst to join our dynamic team in Los Angeles, California.The Business Immigration Analyst position provides the opportunity to make an immediate impact while offering training, professional development, and long-term growth opportunities. This role operates within a fast-paced, dynamic, and collaborative immigration-focused environment. The organization is committed to delivering world-class client service and leveraging industry-leading technology solutions to help clients navigate the complex landscape of global immigration.
Job Responsibility:
Welcome and assist visitors, ensuring a courteous and friendly experience while directing them appropriately
Manage and oversee administrative tasks such as handling packages, immigration-related mail, and coordinating mass mailings
Maintain visitor access logs and uphold security protocols to ensure a safe and organized environment
Perform light cleaning duties in shared spaces, such as the break room, and contribute to general office organization
Coordinate and track mail shipments using services like FedEx to support departmental needs
Learn and develop knowledge of various types of immigration matters, case types, and client processes
Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, drafting, and case filing
Communicate with foreign nationals and client contacts under supervisor guidance, providing clear and timely responses regarding case status and general inquiries
Meet assigned deadlines in accordance with Service Level Agreements (SLAs) and communicate case progress, status updates, and escalations as needed
Compile and summarize large volumes of data within case management systems for reporting to clients, managers, and internal teams
Contribute to team and individual productivity goals
Demonstrate flexibility, initiative, and strong organizational skills
Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance (including adherence to Data Privacy protocols and accurate use of case management systems)
Requirements:
Bachelor’s degree, Associate’s degree, Paralegal certification, or experience in a customer-facing or client service-oriented role
Strong client-service mindset with attention to detail and ability to work in a fast-paced environment managing competing priorities
Ability to prioritize tasks, meet deadlines, and escalate case issues appropriately
Excellent written and verbal communication skills, including strong proofreading and drafting abilities
Experience using computer systems such as Microsoft Word and Excel
Ability to collaborate effectively and contribute to a positive team environment
What we offer:
medical, vision, dental, and life and disability insurance