Business Growth and Implementations Lead - Fund Operations Change, Citi

Citi

Location:
Poland, Warsaw

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Business Growth Lead role is part of Fund Operations Change Delivery – a consolidated function across Middle Office, Fund Accounting and Transfer Agency. The Lead is accountable for the delivery of incremental Business Growth/Implementations activity for new and existing clients, ensuring globally consistent process and practices. The role holder leads and directs a team of Funds Change professionals - including direct day-to-day managerial responsibility for EMEA-based staff, and oversight of NAM and APAC teams' capacity and capability to enable effective results delivery. Incumbent will be part of Fund Operations Onboarding leadership team and will interact closely with multiple stakeholders across Operations, Technology, Product, CitiService and the client relationship organization.

Job Responsibility:

Day-to-day leadership, management & support of Funds Operations Business Growth area, ensuring e.g., all required deliverables are fulfilled timely and to the highest quality, all aspects of employee’s lifecycle are performed to the appropriate standard including goal setting in alignment with wider Change organisation and performance reviews
Coordination, execution and reporting of global Client Business Growth programs of work, including fund activities like Fund Launches, mergers, Fund Closures etc
As first remit - implementation of global standard for Funds Change Business Growth process and practices
Continual review of Business Growth/Fund Implementations processes with stakeholders to identify and execute tactical and strategic service and efficiency improvements
Capacity management and dynamic prioritization of resources
Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies

Requirements:

10+ years of experience in program management on portfolio level, and/or significant client change and client strategic programs, preferably within Fund Operations/Investor Services space
10+ years of people management experience as manager of other or manager of managers
Track record of delivering efficiency within Change/Project organizations and org structures creation/design
Stakeholders management skills, ability to build long-term relationships, including exposure to clients
Continuous improvement and transformation-related skillset with proven track record of the same
Excellent communication skills (oral & written), executive presence

What we offer:

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives

Additional Information:

Job Posted:
July 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Growth and Implementations Lead - Fund Operations Change