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Wells Fargo Payments Operations Change Delivery is seeking a User Acceptance Testing Manager who is responsible for leading and overseeing User Acceptance Testing activities to ensure technology solutions meet business requirements and are production‑ready. This role partners closely with business stakeholders, product owners, technology teams, and delivery leadership to plan, execute, and govern UAT across multiple initiatives.
Job Responsibility:
Lead end‑to‑end UAT strategy, planning, and execution for medium to large initiatives
Manage UAT timelines, scope, risks, and dependencies to support overall delivery milestones
Partner with business stakeholders to define UAT approach, entry/exit criteria, and acceptance standards
Oversee test case design, execution, defect management, and status reporting
Ensure traceability between business requirements and UAT test coverage
Identify and escalate risks, defects, and quality concerns with clear mitigation recommendations
Establish and enforce UAT governance, standards, and best practices
Coordinate across technology, operations, and change teams to support release readiness
Identify potential risks when implementing change along with developing mitigation strategies and plans
Recommend opportunities for Business Execution process improvement
Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
Manage allocation of people and financial resources for Business Execution
Develop and guide a culture of talent development to meet business objectives and strategy
Requirements:
7+ years of experience in testing, quality assurance, or technology delivery
7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years Management or leadership experience
3+ years of experience leading UAT efforts for complex business or technology initiatives
Strong understanding of SDLC, testing methodologies, and release management
Proven ability to manage cross‑functional stakeholders and competing priorities
Experience with defect management and test management tools
Strong written and verbal communication skills
Nice to have:
Experience in large, matrixed enterprise environments
Financial services, regulated industry, or risk‑based testing experience
Experience leading multiple UAT workstreams concurrently
Familiarity with Agile, hybrid, and waterfall delivery models
Ability to operate with limited supervision
Experience managing multiple priorities and deadlines
Experience partnering effectively across business and technology teams
Ability to adhere to enterprise testing and risk standards
Ability to operate with limited supervision
Experience managing multiple priorities and deadlines
Experience partnering effectively across business and technology teams