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Wells Fargo is seeking a Business Execution Administrator within the Access Management team in Commercial Banking. This team is responsible for processing system access requests for onboarding, transfers, Move The Lines, or additional systems access - reviews matrices for accuracy, connects with submitters, follows request until completion. The Business Execution Administrator will be responsible for collaborating with Access Provisioning Groups to drive Access Matrix Compliance. Team supports all the lines of business within Commercial Banking. The team supports Commercial Banking Managers, employees, and business units with systems, applications, equipment, and access needs during the workplace lifecycle.
Job Responsibility:
Oversee user access and other security administration issues, production support, troubleshooting, application maintenance, monitoring and balancing
Support application installations and upgrades
Access provisioning and de provisioning
Access review and certification, Auditing and Reporting
Participate in business continuity planning activity
Monitor and coordinate proper maintenance or replacement of user equipment
Serve as the first point of contact for technical issues and initiatives related to all systems, tools and applications used by the team
Resolve Team queries and be point of contact for Process queries
Effectively handle and resolve escalations
Collaborate and deliver team objectives
Deliver process training / Walkthroughs and track training completion
Performing QC, identify training needs and Provide refresher training to bridge the knowledge gap
Effectively managing stakeholders and driving efficiency projects
Initiating transformation projects/ideas
Requirements:
2+ years of Technical Support/Access Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Excellent verbal, written and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Exposure to identify learning and value adding opportunities in procedure/workflow
Proficient in MS PowerPoint & MS Excel
Nice to have:
Make a significant contribution toward achieving team goals through knowledge and skills
Make constructive efforts to change and improve based on feedback
Maintain high standards of performance and integrity