CrawlJobs Logo
Amgen Logo Amgen · -

Business Excellence Manager

China, Shanghai · Job Posted December 18, 2025
Apply Position
Job Link Share

Job Description

The Business Excellence Manager plays a critical role in supporting the compliant and effective execution of commercial programs (e.g., speaker program, sponsorships, PSP, PAP, collaborations). This role ensures operational integrity by providing executional oversight, early-stage involvement, and cross-functional coordination to mitigate risks and uphold Amgen’s integrity culture.

Job Responsibility

  • Oversight of key commercial activities, with focus on Third-Party Programs
  • Partnering with cross-functions to ensure global and local policy smoothly landed into execution, meanwhile keep optimizing the effectiveness of policy & procedure
  • Provide operational guidance to Responsible Amgen Employees (RAEs) through activity planning, in-progress checks, onsite monitoring, and retrospective data analysis
  • Conduct in-field observations and real-time support for prioritized program types, ensure preventive risk management and contribute to business effectiveness through closing monitoring and communicating
  • Acting as business partners to dedicated business unions, foster business excellence & compliance culture through continuous training/communication
  • Coordinate with relevant functions to address execution deviations and escalate to the Leadership Team (LT) when necessary
  • Lead or support communications with Medical Associations and ensure timely documentation collection
  • Prepare and assess third-party program submissions for FRC review, advising on program value and compliance
  • Serve as Secretary for the Amgen China FRC, ensuring disciplined meeting operations and accurate documentation
  • Conduct periodic program reviews and field visits
  • escalate deviations as needed
  • Perform periodical data analysis to reflect business effectiveness and keep monitoring on high risk & emerging area with mitigation action plan
  • Develop advanced tools or methodologies through data mining to enable business on risk management and business effectiveness control
  • Support compliance and business teams with insights for decision-making
  • Act as business owner for local systems such as M360, Weesh, Meituan, Amber, HCO/Speaker Pools, HCP Validation, and WeCom
  • Provide operational guidance to RAEs on program planning and execution
  • Manage local process/system changes and ensure documentation compliance
  • Work with cross-functions to continuously optimize local process and procedure

Requirements

  • Bachelor’s degree or above
  • 8+ years of experience in pharmaceutical business operations, project management, or risk management
  • Familiarity with HCP/HCO-related programs and sponsorships
  • Strong compliance mindset and experience in risk mitigation
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Experience in process improvement and digitalization

Nice to have

  • Experience in a leadership or coordination role within cross-functional teams
  • Strong project management and multi-tasking capabilities
  • Expertise in training and consultation for third-party programs
  • Familiarity with program change processes and payment documentation
  • Analytical skills for dashboard and progress review
  • Problem-solving ability and escalation management
  • Fluency in English and Mandarin (written and spoken)
  • High ethical standards and proactive risk management
  • Expertise in finance, auditing & monitoring, CICPA, ACCA, CIA is preferred
  • Strong collaboration skills across functions
  • Excellent communication and presentation abilities
  • Adaptability in a fast-paced environment
  • Strong organizational and planning skills
  • Willingness to travel for program oversight and field activities
Amgen - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Business Excellence Manager

8 matching positions

Business Excellence Manager

Function: Unilever Food Solutions – Customer Development. Reports to: Head of Co...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
unilever.com Logo
Unilever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of senior-level experience in a role focused on business operations, supply chain management, or operational excellence in a data-intensive environment
  • Bachelor’s degree in Business, Finance, Supply Chain, or a related field
  • Prior experience in the FMCG and/or Food Service industry is highly preferred
  • Proven experience managing complex, end-to-end business operations
  • Demonstrated success in managing the operational aspects of sales channels (e.g., e-Commerce operations, sales operations)
  • Deep expertise in supply chain, logistics, and business process management
  • Strong ability to develop data strategy, manage analytics functions, and implement data governance
  • Proficiency with analytics and visualization tools is essential
  • Ability to dissect complex operational problems, analyze quantitative and qualitative data, and implement effective solutions
Job Responsibility
Job Responsibility
  • End-to-End Business Operations Management: Direct the demand and supply forecasting, planning, and allocation processes to ensure optimal inventory levels, product availability, and alignment with financial targets
  • Oversee the execution of pricing and promotions and ensure all product documentation is accurate
  • Equip Customer Development teams with the necessary operational support, tools, and accurate product documentation to drive sales success
  • Lead the Business Operation Team to drive channel growth by maximizing all resource allocations and ensuring operational support is fully aligned with commercial goals
  • Data-Driven Strategy & Analytics: Leverage company wide analytics and standardized reporting to monitor business performance
  • Translate data into clear, actionable insights for local operational and commercial decisions
  • Conduct deep-dive, market-specific analysis on consumer behavior, local trends, and competitive performance
  • Combine centralized data with deep market knowledge to inform strategy and sharpen local customer engagement
  • Drive the local adoption and effective utilization of standardized, company level data ecosystems and tools
  • Partner with regional and global teams to ensure local data requirements and support needs are met
  • Fulltime
Read More
Arrow Right

Senior Business Development Manager - Analytics & Process Excellence

As a Senior Business Development Manager - Analytics & Process Excellence, you w...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
westwing.com Logo
Westwing Group SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of professional experience in top-tier consulting, strategy, or business development
  • Strong business acumen combined with deep analytical skills
  • Hands-on project leadership experience
  • A structured, entrepreneurial mindset with a strong bias for execution and ownership
  • Excellent communication and stakeholder management skills
  • Fluency in English
Job Responsibility
Job Responsibility
  • Own and drive strategic business development initiatives end-to-end
  • Translate complex data into clear business decisions
  • Identify and unlock new growth levers
  • Design and implement scalable processes, tools, and operating models supported by AI
  • Lead cross-functional projects across Commercial, Operations, Tech, Finance, and international teams
  • Act as a trusted sparring partner to senior stakeholders
What we offer
What we offer
  • Hybrid working mode with 3 office days per week
  • Up to 4 weeks temporary work-from-anywhere per year
  • 30 days of paid holiday per year
  • Beautiful, centrally located and dog-friendly office with free beverages, cafeteria
  • 40% off Westwing Collection and 20% off all third-party brands
  • Regular company and team events
  • Health and wellbeing offerings
  • Discounted green mobility options
  • Company daycare
  • Subsidised company pension scheme
  • Fulltime
Read More
Arrow Right

Senior Manager, Operations Technology Strategy – Business Excellence & Transformation

This is a senior manager role for a techno-functional profile with at least 10 y...
Location
Location
India , Gurugram; Bengaluru
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mendix Workflow Solution Expert / Intermediate Certification
  • Relevant experience in Mendix workflow solution deployment
  • Bachelor's degree in a technical field (e.g., Engineering, Computer Science) with relevant work experience
  • 10+ years of experience as a Business Analyst, Configurator, and Project Manager in automation projects
  • Strong analytical and problem-solving skills
  • Excellent communication, collaboration, and interpersonal skills with diverse audiences (technical and non-technical)
  • Ability to work independently and manage multiple projects efficiently
  • Creative thinker with a focus on achieving results
  • Adept in various requirement gathering techniques like brainstorming, user interviews, workshops
  • Passionate about driving change and continuous improvement
Job Responsibility
Job Responsibility
  • Lead requirements gathering sessions with stakeholders across various business units
  • Analyze and document complex business processes and workflows
  • Translate business requirements into clear, concise, and testable user stories and acceptance criteria
  • Identify and document functional and non-functional requirements
  • Design and prototype workflow solutions within the Mendix platform, leveraging its low-code capabilities
  • Collaborate with Mendix developers to ensure accurate and efficient implementation of solutions
  • Configure and customize Mendix workflows to meet specific business needs
  • Develop and maintain Mendix application documentation
  • Apply deep understanding of workflow concepts, including process automation, rules engines, and human task management
  • Optimize existing Mendix workflows for performance and efficiency
  • Fulltime
Read More
Arrow Right

Manager, Data Integration & Business Intelligence Center of Excellence

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hold a bachelor’s or master’s degree in computer science, Engineering, Data Science, or a related field
  • 8+ years of experience in data integration, analytics, or data platform management
  • At least 3 years in a leadership or CoE management role
  • Proven expertise in Lakehouse architecture, Azure Data Factory, Databricks, and Power BI
  • Strong understanding of data modeling, data warehousing, and cloud data platforms
  • Experience with software development, with a strong understanding of DevOps practices, data governance, and regulatory compliance
  • Demonstrated ability to lead technical teams and manage complex, cross-functional projects
  • Proven experience in managing both project deliveries and operational support
  • Skilled in creating impactful presentations with PowerPoint
  • Excellent communication, stakeholder management, and change-leadership skills
Job Responsibility
Job Responsibility
  • Define and execute a multi-year strategy and roadmap for the Data Integration & BI CoE
  • Build and lead a high-performing team of data pipeline developers, data modelers, BI developers, and platform specialists
  • Set clear performance objectives for the team, track team progress, and implement development plans
  • Oversee the build and operational support of the enterprise data platform (Lakehouse, data warehouse)
  • Lead the design, development, and maintenance of ELT/ETL pipelines, data flows, and reporting solutions using Azure Data Factory, Databricks, and Power BI
  • Ensure technology selection, deployment, and lifecycle management for all data integration and BI tools
  • Enforce data management in accordance with security, privacy and data governance directives
  • Enable the use of self-service analytics platforms and empower business analysts through training, documentation, and support
  • Cultivate a community of practice for BI and data integration
  • Develop and oversee a cost-effective support model for data solutions
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Project manager business operations manager

We are hiring a marketing consultant for our client who is dedicated to deliveri...
Location
Location
India
Salary
Salary:
Not provided
marrinadecisions.com Logo
Marrina Decisions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years in project management with a strong focus on Google Sheets for project tracking and deadline management
  • Strong grasp of marketing principles, with experience working on the creative side or with creative teams
  • Proven ability to manage multiple projects and meet deadlines in a fast-paced, evolving environment
  • Exceptional skills in coordinating teams, providing clear project updates, and maintaining organized project documentation
  • Bachelor’s degree Computer Science and knowledge in Marketing, Business, or a related field
  • Proven experience in performance marketing, particularly with Google and Facebook platforms
  • Strong analytical skills and the ability to interpret data to drive decisions
  • Excellent communication and teamwork skills
  • Ability to work independently and manage multiple projects simultaneously
  • Proficiency in using digital marketing tools such as Google Analytics, Google Ads, and Facebook Ads Manager
Job Responsibility
Job Responsibility
  • Use Google Sheets to manage project timelines, deliverables, and deadlines, ensuring real-time visibility for all stakeholders
  • Implement structured project tracking in Google Sheets, including automation for status updates and deadline reminders
  • Maintain detailed project roadmaps, resource allocation, and timelines to align all initiatives with marketing goals
  • Identify potential project delays and proactively address bottlenecks to meet deadlines
  • Serve as the communication hub for project timelines, deliverables, and objectives, facilitating effective coordination across marketing, creative, and production teams
  • Organize and lead project kickoff meetings, milestone check-ins, and post-project evaluations to ensure alignment and successful outcomes
  • Provide timely updates on project progress to leadership and key stakeholders, highlighting successes and any areas needing attention
  • Support the marketing team by managing HubSpot for email marketing, reporting, and CRM functions, ensuring optimal campaign performance
  • Collaborate with creative teams to align on project vision and deliverables, ensuring that the technical and creative aspects work seamlessly together
  • Oversee the creation and implementation of project workflows that blend creative and technical elements, ensuring high standards in both areas
  • Fulltime
Read More
Arrow Right

Project Manager Business Operations Manager

We are hiring a marketing consultant for our client who is dedicated to deliveri...
Location
Location
India
Salary
Salary:
Not provided
marrinadecisions.com Logo
Marrina Decisions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years in project management with a strong focus on Google Sheets for project tracking and deadline management
  • Strong grasp of marketing principles, with experience working on the creative side or with creative teams
  • Proven ability to manage multiple projects and meet deadlines in a fast-paced, evolving environment
  • Exceptional skills in coordinating teams, providing clear project updates, and maintaining organized project documentation
  • Bachelor’s degree Computer Science and knowledge in Marketing, Business, or a related field
  • Proven experience in performance marketing, particularly with Google and Facebook platforms
  • Strong analytical skills and the ability to interpret data to drive decisions
  • Excellent communication and teamwork skills
  • Ability to work independently and manage multiple projects simultaneously
  • Proficiency in using digital marketing tools such as Google Analytics, Google Ads, and Facebook Ads Manager
Job Responsibility
Job Responsibility
  • Use Google Sheets to manage project timelines, deliverables, and deadlines, ensuring real-time visibility for all stakeholders
  • Implement structured project tracking in Google Sheets, including automation for status updates and deadline reminders
  • Maintain detailed project roadmaps, resource allocation, and timelines to align all initiatives with marketing goals
  • Identify potential project delays and proactively address bottlenecks to meet deadlines
  • Serve as the communication hub for project timelines, deliverables, and objectives, facilitating effective coordination across marketing, creative, and production teams
  • Organize and lead project kickoff meetings, milestone check-ins, and post-project evaluations to ensure alignment and successful outcomes
  • Provide timely updates on project progress to leadership and key stakeholders, highlighting successes and any areas needing attention
  • Support the marketing team by managing HubSpot for email marketing, reporting, and CRM functions, ensuring optimal campaign performance
  • Collaborate with creative teams to align on project vision and deliverables, ensuring that the technical and creative aspects work seamlessly together
  • Oversee the creation and implementation of project workflows that blend creative and technical elements, ensuring high standards in both areas
  • Fulltime
Read More
Arrow Right

Account Manager / Business Development Manager

Account Manager / Business Development Manager role for a growing FMCG business....
Location
Location
United Kingdom , Crowborough
Salary
Salary:
30000.00 - 35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of account management or sales experience in a B2B role
  • Experience selling a diverse product portfolio
  • Desirable - a background within food / packaging or FMCG
  • Proven track record of growing existing accounts and achieving KPIs
  • Familiarity with structured sales processes and proposal development
  • Experience with CRM systems for opportunity management and account oversight
  • Strong communication skills - phone, emails and face to face
  • Ability to build lasting relationships with procurement and contract managers
  • Comprehensive understanding of product information to guide customers effectively
  • Excellent sales skills: rapport building, questioning, objection handling, and closing
Job Responsibility
Job Responsibility
  • Manage incoming sales calls, orders and enquires from existing clients
  • Execute the sales process efficiently and professionally to existing clients and grow accounts by introducing new product ranges to expand sales
  • Managing a portfolio of existing clients and action quarterly calls and half year reviews and an annual site visit to build relationships and ensure the best possible service
  • Managing new business calls and identify possible new clients to grow business portfolio
  • Set and manage client expectations regarding product availability, costs, and timelines
  • Liaise with suppliers and team members to resolve queries
  • Offer tailored solutions that meet customer requirements in terms of application and budget
  • Assist with technical enquiries under the guidance of the Managing Director
  • Understand and implement our pricing policy accurately and consistently
What we offer
What we offer
  • 20 days holiday + BH
  • Christmas Close
  • Parking
  • Pension
  • Company Socials events
  • Sick Pay
  • Career development opportunities
  • Bonus
  • Fulltime
Read More
Arrow Right

Business Program Manager - Responsible Business Practices

The Corporate External and Legal Affairs (CELA) organization is seeking a Busine...
Location
Location
United States , Redmond
Salary
Salary:
96500.00 - 188400.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
  • OR equivalent experience
  • Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
  • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
  • OR equivalent experience
  • 5+ years of experience in program management, business operations, or a related role driving complex, cross‑functional initiatives
  • Demonstrated knowledge of ESG reporting, assessment frameworks, and governance disclosures
  • Proven ability to operate independently in ambiguous environments and deliver results with limited direction
  • Exceptional written and verbal communication skills, including experience influencing executive and cross-functional stakeholders
  • Demonstrated ability to use data and metrics to drive decisions and execution
Job Responsibility
Job Responsibility
  • Own end-to-end execution of Environmental, Social, Governance (ESG) assessments, supply chain and human rights transparency reporting, and team communications, leveraging AI agents to automate data collection, track regulatory updates, and draft initial reporting frameworks for human review
  • Use AI tools to scan and analyze external benchmarks, peer disclosures, and stakeholder feedback at scale, identifying opportunities to integrate learnings from assessments and stakeholder engagements into reporting and transparency initiatives
  • Establish and maintain operating rhythms (cadences, reviews, comms) that provide visibility, accountability, and momentum
  • Deploy AI-powered analysis tools to synthesize inputs across legal, supply chain, and policy teams, and generate structured insights for reporting cycles
  • Proactively identify risks, dependencies, and tradeoffs
  • drive mitigation plans and course corrections to ensure successful outcomes
  • Build and iterate on AI-assisted workflows and agent-enabled processes that reduce manual effort and increase reporting consistency, designing scalable, repeatable approaches that enable consistent program execution across teams
  • Develop and execute landing plans and communication strategies in support of the RBP narrative tailored to diverse audiences
  • Use AI-powered dashboards, agents, and analysis tools to monitor program health, identify gaps, and generate recommendations, freeing human capacity for higher-order judgment and stakeholder engagement
  • Apply systems thinking to connect workstreams, anticipate downstream impacts, and optimize overall program effectiveness
  • Fulltime
Read More
Arrow Right