Business Engineer

• Customer Retention: Maintain, monitor, and nurture relationships with existing customers, including academic, commercial, and institutional clients
• Feedback & Improvement: Organize customer feedback meetings to better understand their needs, use insights to guide product development, and conduct continuous competitive monitoring
• Customer Acquisition / Prospecting: Respond to inquiries from potential customers, provide comprehensive information, clearly communicate the benefits of our Artelys Knitro solution, and carry out proactive outreach activities
• Sales Support: Assist in drafting commercial proposals, monitoring and preparing responses to calls for tenders, and supporting U.S. sales of Artelys Knitro
• Administrative Follow-up: Track and report on software sales, renewals, and invoicing
• Events: Participate in North American events to attract new customers, showcase our product, and build relationships with potential clients
• Business Development: Contribute to the subsidiary’s business development, respond to calls for tenders, and support the creation and monitoring of development plans
• Operational Management: Support activity planning and employee allocation across various projects
• Internal Tools: Help develop or improve management and project-tracking tools, and contribute to reporting on their implementation

• Bachelor’s degree in business school or equivalent, combined with technical training/experience
• or engineering school degree or equivalent, combined with commercial training/experience
• Minimum of 2 years of experience in business development, preferably in the software or technology sector
• C2 level in English (spoken and written) and at least B2 in French
• Strong knowledge of the U.S. market and, more broadly, the North American market, demonstrated through prior professional or academic experience in the region
• Advanced proficiency in Excel, data analysis, and general MS Office tools
• Excellent customer service and interpersonal skills, with strong attention to detail in follow-up
• Versatility, autonomy, organization, and rigor

Experience in the energy or transportation sector and strong interest in trends related to these industries

• Up to 2 days of remote work per week
• Offices located in the city center of each city where we are located