Business Document Expert Job at AquSag Technologies (Noida)

Expert, Business

This role supports business customers by providing effective resolution and proa...

Location

United States , Irving

Salary:

20.00 - 27.60 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 2 years 6 months customer service experience (Preferred)
Windows
Communication
Keyboarding
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Resolve business customer inquiries and concerns to achieve timely and effective issue resolution
Manage accounts by identifying service enhancement opportunities and facilitating payment arrangements
Utilize resource documentation and training tools to deliver informed and consistent customer service
Meet department productivity and quality standards while applying appropriate account adjustments and credits
Collaborate across channels including retail, care, and sales to support comprehensive customer service
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

Account Expert, Business

As a Business Account Expert, Virtual Business, at T-Mobile for Business, you'll...

Location

United States , Maitland

Salary:

56900.00 - 102600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
2 years inside, outside, retail, or similar sales position (Preferred)
1-2 years experience in customer service, sales and/or retention (Preferred)
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Self-motivated with a results-driven mindset
Ability to work independently and as part of a team
Proficiency with Microsoft Office Suite
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Engage in daily customer communication and follow-up using various tools
Follow up on leads from marketing campaigns, call lists, and referrals
Understand customer needs, key contacts, and potential business opportunities
Manage the full sales cycle—from prospecting and qualifying to presenting, negotiating, and closing deals
Maintain an active pipeline of qualified opportunities using the CRM system
Accurately document all interactions, quotes, and deal progress
Attend all required product and service training

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

Expert Business Analyst - Retail Analytics and Insights

The Enterprise Architecture and Data and Analytics (EADA) department is a centra...

Location

United States , St. Louis

Salary:

108000.00 - 140000.00 USD / Year

Nestlé Purina

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Computer Science, Information Systems, or related field
5+ years of experience in business analysis or project management gathering business requirements and writing user stories
3+ years of experience with business analysis techniques such as business process modeling or process flows
3+ years of experience working with customer, retail, sales, or eCommerce data performing data analysis, data modeling, or data mapping

Job Responsibility

Collect, examine, and shape requirements for retailer data insights across a broad base of stakeholders in sales and marketing to enable data engineers to develop data products
Analyze retailer and ecommerce data from platforms such as Crisp, Retail Link, Nielsen, IRI, Stackline, or similar, to uncover actionable insights that drive sales and marketing strategies
Collaborate with Product Owner, Scrum Master, Lead Data Engineer, development team, and key stakeholders to ensure retailer data needs are identified, conceptualized, and documented
Facilitate discussions with sales, marketing, and business partners to harvest core business needs related to retailer data
Translate business requirements into technical specifications for data products focused on retailer insights
Enhance end user satisfaction by continuously improving usability and relevance of retailer data products
Participate in agile ceremonies and Product Owner’s Guild sessions, ensuring retailer data insights are prioritized in the backlog

What we offer

401k with company match
healthcare coverage
competitive total rewards package
performance-based incentives

Fulltime

Expert, Virtual Business

As an Expert, Virtual Business, at T-Mobile, you'll play a pivotal role in the a...

Location

United States , Colorado Springs

Salary:

39830.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
2 years inside, outside, retail, or similar sales position (Preferred)
1-2 years experience in customer service, sales and/or retention (Preferred)
Communication - Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities (Required)
Organizational Skills - Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively (Required)
Self-Motivation - Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently (Required)
Teamwork - Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals (Required)
Technology - Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Engage in daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, and online meetings/appointments
Follow up on leads from marketing campaigns, call lists, and referrals
Understand customer needs, key contacts, and potential business opportunities
Use research to select appropriate product/service messaging to meet individual customer needs
Manage the full sales cycle—from prospecting and qualifying to presenting, negotiating, and closing deals
Maintain an active pipeline of qualified opportunities using the CRM system
Accurately document all interactions, quotes, and deal progress
Attend all required product and service training to gain in-depth knowledge of T-Mobile for Business products and services

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

Account Expert, Virtual Business

As a Business Account Expert, Virtual Business, at T-Mobile for Business, you'll...

Location

United States , Maitland

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
2 years inside, outside, retail, or similar sales position. (Preferred)
1-2 years experience in customer service, sales and/or retention. (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Engage in daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, and online meetings/appointments
Follow up on leads from marketing campaigns, call lists, and referrals
Understand customer needs, key contacts, and potential business opportunities
Use research to select appropriate product/service messaging to meet individual customer needs
Manage the full sales cycle—from prospecting and qualifying to presenting, negotiating, and closing deals
Maintain an active pipeline of qualified opportunities using the CRM system
Accurately document all interactions, quotes, and deal progress
Attend all required product and service training to gain in-depth knowledge of T-Mobile for Business products and services
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

Business Account Expert, Inbound Care

This role supports business customers by providing effective resolution and proa...

Location

United States , Las Vegas

Salary:

18.67 - 33.67 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Less than 2 years 6 months customer service experience (Preferred)
Windows (Required)
Keyboarding (Required)
Communication (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Resolve business customer inquiries and concerns to achieve timely and effective issue resolution
Manage accounts by identifying service enhancement opportunities and facilitating payment arrangements and collections activities
Utilize resource documentation and training tools to deliver informed and consistent customer service
Meet department productivity and quality standards while applying appropriate account adjustments and credits
Collaborate across channels including retail, care, and sales to support customer needs and team initiatives

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support

Fulltime

Expert, Enterprise Business Care

The Expert, Enterprise Business Care will serve as a vital member of the busines...

Location

United States , Irving

Salary:

18.92 - 34.13 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
2-4 years Customer Service or customer facing sales experience (Preferred)
Less than 2 years Prior call center experience (Preferred)
Customer Service (Required)
Organizational Effectiveness Ability to thrive in a lively working environment and multi-task. Self-starter with independent ability to meet strong deadlines with detail and effectiveness (Required)
Cross Functional Relationships Work closely with Sales team as well as customer to ensure account health (Required)
Articulate in Presentation Provide updates on account health, customer needs and concerns both internally and externally, in person and virtually (Required)
MS Office Suite Responsible for communication with the customer via email and phone as part of research and solution implementation of customer needs (Required)
T-Mobile Tools & System Knowledge Maintain up to date knowledge and awareness of all current departmental policies and procedures. Completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements. (Required)
Strategic Thinking Adapt quickly and effectively to the unpredictable and varying requests that arise while supporting multiple large corporate accounts. (Required)

Job Responsibility

Deliver exceptional Un-Carrier service through expert handling of requests via various communication channels for customers as well as our sales team. Resolve billing issues by confirming promotions and rebates are processed correctly and assist with buyback facilitation of devices
Assist Sr. Enterprise Experts and community as needed with Account Management activities for including mobile number management, new account activation, fulfillment of equipment needs
Assist the Sr. Enterprise Experts as needed with sales or billing requests, processing orders and renewals via portal or Salesforce. Effectively maintain and remain current with knowledge to support each group, department, and call center as business needs dictate
Run custom billing, usage and other account related activity reports that allow for management of the customer account as needed
Communicate proficiently with all levels of business customers, Sales and cross-functional partners. Engage in cross-functional partnerships for in-depth problem-solving. Deliver and comply with customer care support needs as documented by contractual agreements

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off

Fulltime

Account Expert, Virtual Business

As a Business Account Expert, Virtual Business, at T-Mobile for Business, you'll...

Location

United States , Maitland

Salary:

39830.00 - 71820.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
2 years inside, outside, retail, or similar sales position. (Preferred)
1-2 years experience in customer service, sales and/or retention. (Preferred)
Communication Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
Organizational Skills Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
Self-Motivation Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required)
Teamwork Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required)
Technology Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Customer Communication: Engage in daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, and online meetings/appointments. Follow up on leads from marketing campaigns, call lists, and referrals
Research: Understand customer needs, key contacts, and potential business opportunities. Use research to select appropriate product/service messaging to meet individual customer needs
Sales Process: Manage the full sales cycle—from prospecting and qualifying to presenting, negotiating, and closing deals. Maintain an active pipeline of qualified opportunities using the CRM system. Accurately document all interactions, quotes, and deal progress
Training: Attend all required product and service training to gain in-depth knowledge of T-Mobile for Business products and services
Also responsible for other duties/projects as assigned by business management as needed

What we offer

annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Fulltime

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Business Document Expert

Job Description

Job Responsibility

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