This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Ariane team helps drivers with licensing, the onboarding process and supports drivers in their initial steps with Uber. Once drivers are proficient with driving on the Uber platform, Perspective engages with them on a regular basis to ensure that they’re making the most of the flexible driving opportunity. Perspective aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber. In the program, CommOps and Ops collaborate closely to understand and tackle driver partners’ most important priorities through specialised and dedicated Perspective account managers.
Job Responsibility:
Develop and manage Driver relationships through outbound trigger-based calling
Take ownership of managing multiple driver accounts
Provide customised coaching and recommendations to your driver partners
Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.
Act as a voice of the customer capturing insights at every opportunity
Requirements:
Fluent in Romanian
Fluent in English
Sales and account management experience in a contact centre environment
At least 6 month experience in sales and retention