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The Business Development Specialist is responsible identifying potential new customers for the local lab and insourcing operations and successfully converting these prospects into new business across all Business Lines, and to manage these customers through a startup period after launch.
Job Responsibility:
Generate new sales with clients and prospects
Source new sales opportunities through inbound lead follow up and outbound cold calls and emails
Prospect for client meetings to introduce services – Region: US, Europe and Canada
Generate leads and have an active prospect 'pipeline' with a minimum total wallet of $500k
Identify cross-selling opportunities to generate new and additional revenue
Route qualified, insourcing or special project opportunities to the correct KAM for further development and closure
Close sales and achieve quarterly goals
Understand and demonstrate products and services to prospective clients
Define and develop with client an understanding of client's needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD's services and capabilities
Develop strong client relationships including day-to-day contact up through multiple levels
Provide knowledge to clients in areas of global compliance, industry standards, and client specifications through opinions, interpretations and recommendations and identify and engage the appropriate people within Bureau Veritas where necessary
Serve as liaison between the client and other global CPSD departments (Sales/Marketing, Information Resources Center, Operational Staff, Information Technology and Accounting)
Manage and direct the client start-up and provide guidance and collaboration with the Customer Service and technical engineer teams
Liaison, as necessary, with regulatory/industry/professional bodies to provide technical knowledge in areas of global compliance, industry standards, and client specifications
Prepare for and participate in client meetings and presentations, training seminars and/or tradeshows
Assist marketing and Business line Managers with core activities such as trend analysis, new promotional materials and presentations
Successfully address day-to-day client requests, problems, issues, and complaints
Participate in continuous training/education to keep abreast of current services provided by BVCPS
Complete other duties based on business needs and N+1 assignment
Requirements:
Bachelor’s Degree in Business Administration or closely related field
Minimum of 2 year(s) of experience in a business environment preferably in direct selling, sales management or sourcing management within the consumer products industry (retailer, brand or importer)
Minimum of 2 year(s) of experience in consumer products businesses
Analytical and creative in mining new business, overcoming obstacles and closing deals
Competitive, positive and have an outgoing personality
Ability to work with a wide variety of people and communicate effectively
Ability to negotiate and sell relevant services
Research skills for prospecting new clients and territories
Must be personable and work well independently, as well as in a team environment
Develop an understanding and general competency in areas of regulations, standards, and compliance requirements relating to the consumer products market
Ability to build and foster relationships at the executive level
Excellent verbal and written communication and presentation skills
Strong analytical, problem solving, attention to detail and process improvement skills
Professional demeanor and integrity
Excellent client service skills
Ability to work well under pressure
Ability to prioritize, delegate tasks to appropriate staff and perform required follow up
Strong Proficiency in Microsoft applications – including Excel and PowerPoint