Business Development Representative Jobs

Business Development Representative

Baxter Chrysler Dodge Jeep Ram Omaha

Location:
United States, Council Bluffs

Category:
Customer Service

Contract Type:
Not provided

Salary:

19.00 USD / Hour

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Job Description:

Edwards Auto Group in Council Bluffs, IA is looking for an enthusiastic Call Center Customer Service representative to join our growing dealership's service department. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential service leads, booking appointments for the service department, and acting as a first point of contact for customers.

Job Responsibility:

Answering incoming phone calls and online inquiries
Logging customer details and comments in our system
Scheduling appointments and following up with any "no show" customers
Maintaining thorough, up-to-date knowledge of our products
Adhering to all company policies and procedures
Maintaining contact with customers to ensure they are happy with our service
Ensuring potential customers are aware of any promotions
Assisting with various other tasks at the dealership

Requirements:

Previous call center experience
Excellent communication skills and high attention to detail
Professional appearance and strong work ethic
Must have at least a high school diploma/GED
Demonstrated superior customer service skills

What we offer:

bonuses
benefits

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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