Business Development Representative

• Engages with potential customers through outbound calls, emails, and live chats, providing timely and accurate responses and on-brand experiences
• Understands customer needs, validates qualification, and establishes discovery conversation appointment
• Utilizes the company Customer Relationship Management (CRM) ensuring timely and proper data entry, cadence execution and lead assignment as dictated by the sales rules of engagement
• Utilizes sales enablement platform within CRM to execute cadences dynamically personalized in response to data insights and prospect engagement, supporting timely and relevant outreach resulting in qualified lead assignment to Business Performance Advisors
• Performs prospect buying committee research due diligence to support/influence engagement communication and content using technologies, tools and resources as defined by management
• Collaborates with the Business Performance Advisor(s) and Sales Leadership to influence engagement strategies, ensure coordinated efforts and maintain real-time sales-cycle progression status
• Ensures thorough and accurate notes detailing business information and areas of interest obtained through prospect engagement to be shared with the Business Performance Advisor
• Manages leads distribution systems and processes, ensuring accurate lead record and appropriate lead distribution
• Maintains reporting requirements as defined by management
• Accomplishes activity and contribution expectations as defined by management
• Maintains knowledge of products, services, competitive activity, and other general business information of interest to prospects and clients
• Ensures knowledgeable and professional brand representation aligned with company mission and values

• High School Diploma or equivalent is required
• Three to five years of experience of inside sales or equivalent work experience is required
• Business-to-Business phone prospecting to C-level executives is preferred
• Understands small to medium size business needs and operations from an owner’s perspective
• Uses appropriate methods of dealing with human behavior in a variety of business circumstances
• Strong phone presentation skills to include proficiency in delivery and needs analysis
• Effective written and verbal communication skills with a strong emphasis on listening and the ability to talk to business owners on a professional level and maintain effective work relations with those encountered in the course of employment
• Effective problem solving/decision making abilities
• Highly detail oriented
• Proficient use of Salesforce and Microsoft Office programs and demonstrated ability to learn other application programs as needed
• Intermediate-level Microsoft Excel proficiency is required
• Motivated, self-starter with the ability to successfully manage multiple projects through completion

Business-to-Business phone prospecting to C-level executives is preferred

• Flexibility: Over 80% of Insperity’s jobs have flexibility
• Career Growth: continuous learning programs, mentorship opportunities and ongoing training
• Well-Being: generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more