Business Development Representative, PagerDuty

PagerDuty

Location:
United States, San Francisco

Category:
Sales

Contract Type:
Employment contract

Salary:

60000.00 USD / Year

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Job Description:

PagerDuty seeks ambitious, tech-savvy Business Development Representatives to join our high-performing sales development team. Reporting to the Manager of Sales Development, you will partner with Account Executives to build and qualify the pipeline through modern prospecting techniques. This role serves as the foundation of our sales organization and the launching pad for your sales career at PagerDuty. As a BDR, you'll be the first point of contact with potential customers, representing PagerDuty's brand and solutions to technology leaders across industries.

Job Responsibility:

Execute targeted outbound campaigns using a mix of phone, email, video, and social selling techniques to engage technology leaders and practitioners
Leverage sales intelligence tools (Salesforce, Sales Navigator, Outreach, Demandbase) to identify and pursue high-potential opportunities within assigned territories
Develop and maintain a consistent cadence of quality prospecting activities to exceed monthly pipeline generation targets
Master PagerDuty's value proposition and effectively communicate our solutions' business impact to senior stakeholders
Conduct discovery conversations to uncover pain points and align them with PagerDuty's capabilities
Apply Command of the Message (COM) methodology to engage prospects in value-driven discussions
Qualify opportunities using established frameworks to ensure proper fit and buying intent
Partner with Account Executives to develop account strategies and coordinate seamless handoffs
Maintain accurate records of all prospecting activities and opportunity details in Salesforce
Participate in regular training sessions to enhance product knowledge and sales skills
Collaborate with peers to share best practices and improve team performance
Build foundational sales skills necessary for career advancement within PagerDuty

Requirements:

1-2 years of outbound prospecting or relevant sales experience
Strong written and verbal communication skills
Demonstrated ability to manage multiple priorities in a fast-paced environment
Experience with modern sales technology stack (Salesforce, Sales Engagement Platforms)
Track record of consistently meeting or exceeding activity and pipeline targets

Nice to have:

Bachelor's degree in Business, Communications, or related field
Previous SDR/BDR experience in technology sales
Proficiency with Salesforce.com and sales engagement platforms
Understanding of DevOps, ITOps, or related technical domains

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
October 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Development Representative