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Business Development Representative - SMB

United States · Job Posted May 14, 2026
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Job Description

As an SMB Business Development Representative, you are a critical driver of our growth. While our Enterprise team focuses on a handful of massive organizations, you will manage a territory of 2,000+ accounts. This is a high-volume, high-activity role designed for someone who thrives on structure, repetition, and the challenge of finding the right entry point into a busy nonprofit. This isn't just about making dials or sending emails; it's about managing a massive funnel. You will be responsible for identifying the right moment to reach out - whether a nonprofit just hired a new director, launched a new program, or is engaging with our content. We are a startup, which means we need people who will experiment with us, find what works, and help us validate the playbook for this segment.

Job Responsibility

  • Hit Your Numbers: Your target is 15 meetings booked per month, with a focus on quality. At least 9 of those must be qualified by an Account Executive to count toward your core goals.
  • Own the Meeting Attendance: A booked meeting only matters if the prospect shows up. You are responsible for the pre-meeting follow-up, sending reminders and relevant information to ensure the prospect is prepared and excited to talk to us. You also re-engage and re-set missed meetings/demos.
  • Execute High-Volume Outreach: You will manage a large territory using a mix of phone, email, and LinkedIn. You'll need to balance several outreach campaigns at once and ensure 100+ dials among other touch points.
  • Respond to Intent: You will be the primary point of contact for prospects who are already interacting with us - downloading our guides, visiting our site, or attending our webinars. Speed and relevance are key here - warming these accounts and territory is critical - ensure meaningful activity and ROE.
  • Personalize Strategically: In a territory of 2,000+ accounts, you can't research every lead for an hour. You will learn to use scalable personalization
  • identifying key triggers like new hires or fundraising goals to make your outreach stand out.

Requirements

  • A Teammate People Want to Work With: You bring a positive, optimistic attitude even when facing the adversity of high-volume outreach. You keep an open mind and elevate the team's energy.
  • Competitive & Goal-Oriented: You want to be the best rep on the leaderboard and set the bar for the rest of the team.
  • Resilience: You can handle high-volume outreach and the rejection that comes with it. You stay positive and keep moving forward. You outwork obstacles.
  • Disciplined Execution: You like having a plan and sticking to it. You can manage your own calendar and maintain a high level of activity day in and day out.
  • Coachability: You want to get better. You're open to feedback, ready to learn the nonprofit sector, and willing to change your approach based on what the data shows.
  • Agility: This is a startup environment. We are still figuring out the most effective paths to some of these accounts, and we need you to be part of that discovery process.
  • Communication Skills: You can clearly explain the value of our platform to a busy nonprofit leader in a way that feels helpful, not pushy.
  • Experience Sales or outbound prospecting experience is a plus, though not required—we value drive, curiosity, and a strong desire to learn.

Nice to have

Sales or outbound prospecting experience

What we offer

  • Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
  • FSA and HSA Spending Account.
  • 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
  • 401(k) plan with company match.
  • 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
  • Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
  • Generous home office stipend to support your remote workspace.
  • Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
  • Charitable giving program and paid volunteer time off with registered non-profits.

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