Business Development Manager

• Identifying additional network opportunities within existing trading customers
• Using individual resources identify new business opportunities within the territory
• Make own appointments via telephone, email or face to face and attend (appointed or non-appointed) a minimum of 40 new business and relevant base customer appointments per month
• Ascertain core information required during appointments, to understand customer distribution requirements and identify areas of opportunity
• During appointments present the full range of our clients Pallet services using the presentation aids highlighting our commitment to providing a quality service through their 100% shareholder owned network
• Develop and manage Volume, margin expectation, profitable growth and negotiate internal and external pricing within region and any other responsibilities as set
• Using CRM, create call cycles and alerts for follow up activity required post calls and appointments
• Maintain and update CRM within 24 hours ensuring all appointment information is accurate and current
• Produce and actively work on a substantial pipeline highlighting areas of opportunity and reporting accurately
• Monitor daily trading reports from TMS/Contrado, analyzing the collected pallet volumes and initiating any necessary actions
• Account manage new customers ensuring long term retention and development of the business
• Conduct a weekly debrief with the Head of Commercial outlining all activity and customer feedback
• Present a monthly and quarterly review of activity and business gained to Head of Commercial and also have a monthly review including the General Manager of the depots being supported.
• Meet and aim to exceed KPI's and targets as set and agreed
• Act accordingly where the agreed volumes are not met and re price accordingly
• Follow the Account set up process and gain all relevant documentation within process
• Report outcomes in a timely manner and according to Management requirement
• To feed any interaction into the company chosen tech (CRM) and utilise the technical systems as instructed
• To ensure knowledge, awareness, user capability is to date and in line with the requirements of the role
• To adhere to the working hours required to operate a successful function and deliver the requirements of the business

• Ability to present to senior personnel, power point and other creative platforms
• Ability to identify commercial requirements, tools needed and use initiative within role to meet objectives
• Numerate and commercially aware
• IT literacy: Excel, Word, PowerPoint, email and CRM.
• Excellent interpersonal skills at all levels
• Excellent communication skills (Listening, verbal, written and presentation)
• Attention to detail and ability to analyse information
• Resilient and persistent
• Able to work well on own initiative and be self motivated
• Proactive and innovative
• Able to manage workload and prioritise accordingly to meet deadlines
• Demonstrable Sales record, excellent closer
• Ability to identify opportunities and appoint
• Passion for cold calling and selling
• Results orientated

Experience or knowledge gained in a similar environment is desired for successful performance of this role especially of Pallet Networks and international import and exports.

• Car/Allowance
• commission