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We are looking for a driven, proactive Business Development Manager to grow and maintain our client portfolios across our North regions, operating in a hybrid capacity with flexibility for some remote work. This is a key commercial role focused on generating new business opportunities, developing strategic client relationships, and driving revenue growth within target sectors. The successful candidates will be commercially minded, highly motivated, and confident in developing relationships at all levels, with a strong track record in B2B sales and business development.
Job Responsibility
Develop and deliver sales plans to achieve or exceed revenue targets, KPIs, and customer satisfaction measures
Build strong relationships with new and existing clients to drive retention, cross-sell, upsell and new business opportunities
Work closely with sales, account management and internal teams to identify growth opportunities and ensure client requirements are met
Act as the first point of contact for new account escalations and support problem resolution during mobilisation
Meet regularly with clients across the UK, providing contract reviews, strategic advice and guidance on pricing changes and new services
Manage sales discussions through to close, ensuring all agreements follow company contracting processes and Terms & Conditions
Generate new business through lead canvassing, telesales activity, networking and developing relationships with key decision-makers
Arrange client appointments, prepare proposals and quotations via CRM systems and respond promptly to customer queries
Produce accurate reporting and documentation to support financial control, performance measurement and informed decision-making
Quickly develop a strong understanding of the sales process, company services, market conditions and wider business performance
Confidently engage with stakeholders at all levels, particularly within the private sector
Requirements
Relevant B2B sales experience
thorough understanding of the principles of sales and relationship building
previous sales experience in winning and securing large contracts or in delivering to the Facilities Management, Property Management and direct end user client markets – this would be highly advantageous
in-depth experience of working with a varied client base and able to deal confidently with staff at all levels
relevant experience and a good understanding of the property & facilities management environment, private sector and able to determine accurately potential sales/ business development opportunities
exemplary client relationship management skills, possessing proven relationship building skills and responsive to customers' requests
ability to deliver results, with a proven track record of delivering or exceeding previous sales targets, growing a business whilst being continually attuned to clients’ needs and industry developments
good IT skills, confident user of CRM systems and MS Office, and able to use web-based systems
success in improved service delivery and customer satisfaction
What we offer
Car Allowance
25 days holiday plus bank holidays
Enhanced maternity and shared parental leave
Employee Assistance Programmes
Discounts on retail, holidays, gym memberships, and more
Financial wellbeing support
Competitive pension scheme
Recognition schemes: Colleague of the month and annual awards
Two days per year to support a cause of your choice