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As a Business Development Manager at Aramex, your primary objective is to drive substantial financial growth by acquiring new customers and expanding relationships with existing ones. By understanding customer requirements and aligning them with Aramex solutions, you will play a crucial role in achieving targeted revenue growth and enhancing customer satisfaction.
Job Responsibility:
Generate and nurture leads in coordination with vertical marketing and field marketing activities to drive targeted revenue growth
Cultivate and nurture leads within assigned geographies, leveraging a value-based approach to create opportunities
Manage and expand existing business relationships to generate sustainable revenue growth, including exploring additional regions and products
Understand and analyze customers' business objectives to act as a consultant, translating their strategies into valuable opportunities for Aramex
Present solutions to customers, demonstrating business value and alignment with their goals
Identify and develop relationships with key contacts within targeted customer organizations to maximize leverage for Aramex
Collaborate with the solutions group to define innovative solutions that address customer needs and add value to their business operations
Work closely with account managers to ensure a seamless customer experience and maximize customer satisfaction
Perform all aspects of the sales process and update customer information using CRM systems
Network with industry professionals and internal affiliates to share best practices and stay informed about industry trends, marketing, and sales strategies
Requirements:
Bachelor's degree in business or a related field
Minimum of 8 years of relevant working experience, preferably in the logistics and shipping industry
Proven track record of achieving organizational and personal sales objectives, demonstrating a results-oriented approach
Strong business acumen and industry knowledge to effectively understand and address customer needs
Strong customer-centric mindset, focused on delivering value and exceeding customer expectations
Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers
Proficiency in working with global and local leaders to develop short and long-term goals specific to the commercial organization
Fluency in English, additional language skills are a plus
Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence
Extensive experience in building and maintaining strong relationships with clients and internal stakeholders
Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends
Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports
Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings
Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions
Knowledge of regulatory requirements and industry standards in the logistics and shipping sector
Commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings