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We are seeking a commercially driven and results-oriented Business Development Manager to join Sofitel Brisbane Central, focused on driving revenue growth across MICE, Corporate, Sporting, and associated business events, with a strong emphasis on the conference and association markets. Reporting to the Assistant Director of Sales (and Director of Sales & Marketing), you will identify and convert new business opportunities, strengthen strategic partnerships, and position the hotel as a preferred destination for premium events, corporate travel, and group business. You will manage and grow key accounts, maximise yield, and deliver sustainable revenue growth in line with budgeted targets.
Job Responsibility:
Drive revenue growth across MICE, Corporate, Sporting, and associated business events, with a strong emphasis on the conference and association markets
Identify and convert new business opportunities, strengthen strategic partnerships, and position the hotel as a preferred destination for premium events, corporate travel, and group business
Manage and grow key accounts, maximise yield, and deliver sustainable revenue growth in line with budgeted targets
Proactively prospect through telemarketing, networking, sales calls, and client engagement, securing a minimum of 10 appointments per week
Undertake sales trips and industry representation as required
Prepare proposals, RFP responses, and commercial agreements, negotiate rates within approved structures, and maximise account value through cross-selling and upselling
Represent Sofitel at trade shows, corporate forums, and sporting events to enhance brand visibility and drive new business
Collaborate with Revenue, Marketing, and Operations to ensure seamless handovers, exceptional client experiences, and optimal commercial outcomes
Mentor Sales Executives and Coordinators, build capability, and drive consistent performance
Maintain accurate CRM records, monitor competitor activity, and contribute to the annual Sales & Marketing Plan and Business Plan
Requirements:
Proven experience in conference, MICE, and event sales, preferably within luxury or high-end hospitality
Demonstrated success in sales, with a strong track record of generating leads and securing new business
Minimum of three years relevant and recent sales experience in the hospitality industry
Bachelor’s degree in Event Management, Hospitality, or a related field
Proficiency in CRM and event management software/tools
Strong customer service focus, with experience in luxury or premium service environments
Highly motivated, results-driven, and able to work independently and remotely
Exceptional interpersonal, negotiation, and communication skills
Outstanding personal presentation, professionalism, and style
Committed to ongoing professional development within the Sofitel brand
Flexible and willing to travel frequently across Australia to meet client and business needs
Reliable, responsible, and capable of delivering tasks efficiently and accurately while maintaining attention to detail
What we offer:
Global accommodation and dining discounts for you, your family and friends
Complimentary hotel stay package to celebrate your work anniversary
Secure parking in the centre of Brisbane for only $10 per day
Direct access to Central train station
Complimentary meals in the ambassador dining room
Laundered uniforms and dry cleaning of duty attire
Access to wellbeing programs and learning platforms