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As our Business Development Manager, your primary accountability will be the development and overall management of Sales activities for all CMA CGM Short Sea Lines (SSL), with geographical coverage across the North East of England and the whole of Scotland. In support of our CMA CGM’s UK Commercial and overall growth strategies, you will be proactively identifying and establishing relationships with prospective new customers, whilst also managing and developing relationships with existing customers, understanding their requirements and presenting solutions from our extensive portfolio of services. Through a proactive and consultative approach, you will collaborate with our colleagues in across the business, to devise and execute strategies for acquiring new customers and expanding the overall market presence.
Job Responsibility:
Establish strong working relationships with new and existing customers, ensuring regular and proactive contact (including regular visits), to support the development of increased volumes and new business opportunities
Contribute to establishing and executing Commercial action plans in accordance with overall Commercial, SSL and business strategies
Proactively identify and pursue new business leads, collaborating with internal stakeholders as required to ensure all potential opportunities are pursued
Establish effective working relationships with key internal stakeholders
Ensure information within internal systems and CRM is entered and maintained accurately
Provide regular commentary of business relating to assigned customer accounts, highlighting business development opportunities and any other business
Analysis of statistical data, identifying opportunities to develop new business and providing relevant reporting for Trade/Area, internal/external Sales and Management teams as required
Support ongoing review of processes and procedures, contributing to process improvement initiatives as required
This is a national role with an expectation to travel across the UK
Requirements:
Valid UK drivers licence
Demonstrable experience in an external Sales / Account Management environment (Shipping sector experience a big advantage)
Strong business development skills, with the confidence and tenacity to identify and pursue new leads
Excellent Customer Service skills, with the ability to build rapport and provide a proactive and solutions-focused service
Strong analytical skills, with the ability to spot trends and proactively identify new business opportunities
Excellent communication skills, with ability to demonstrate experience of building effective relationships at all levels, both internally and externally
A resilient approach, able to manage multiple priorities and meet tight deadlines in a fast-paced environment
Flexibility in your approach, able to respond positively and proactively to differing customer requirements
A natural problem solver, with the ability to identify root-cause of issues and see through to a successful resolution
Competent Microsoft Office Skills – eg, Excel, Teams, PowerPoint
What we offer:
25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Car allowance
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards
Considerable scope for personal and professional growth through the CMA CGM Academy