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Figure is a leader in the real-estate secured small business (SMB) finance space by enabling business owners to acquire secured funding in the fastest and most cost-efficient manner: tapping their home equity with a Figure HELOC. We are searching for a Business Development manager to grow our broker partner network within the SMB space. The focus will be on You will engage directly and deeply with many of our partners, acting as their main Figure contact. You will be responsible for anything and everything to educate, support and guide our partners through our lending processes to ensure a positive partner and end-user experience. On a day-to-day basis, this means meeting with executives, leading training and onboarding sessions, and building out program initiatives to improve the SMB lending experience. This is a revenue-generating, originations-focused role – and ideal candidates will have a strong background in partner relationship management, sales, and customer service.
Job Responsibility:
Manage relationships with broker partners across the full lifecycle – from sourcing, partner acquisition, and onboarding to activation, growth, and product expansion
Track the performance of individual partners and the SMB broker channel overall
Collaborate cross-functionally to optimize the conversion of partner leads and to improve the overall partner experience
Design and deploy training programs, marketing materials, and systems to communicate Figure’s value propositions to both partner users and end-customers
Establish and track key internal and external performance indicators across dedicated accounts (i.e. conversion/approval rates, best practices, etc.)
Contribute to product & partnership strategy development and market expansion initiatives
Expand partner relationships through deeper integrations and cross-selling additional products (including Crypto and DSCR loans)
Requirements:
3-5 years of experience owning a revenue target with a demonstrated ability to grow a partnerships channel in client- and/or partner-facing roles within the financial services space
Entrepreneurial and comfortable with ambiguity
fast learner
Interest in small business finance and excitement to grow new product within the small business segment
Excellent relationship management and communication skills
Ability to work effectively with colleagues cross-functionally – including Marketing, Product, Operations, Inside Sales, and Legal
Experience with CRM & analytics platforms (i.e. Salesforce, Tableau)
Experience with lender/funder platforms and processes (e.g. lead submission tools)
Nice to have:
Startup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus
Exposure to the mortgage, real estate, or secured lending space is a plus
What we offer:
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage