Business Development Manager

Business Development Manager - Renewals & Retention

As a Renewals & Retention Business Development Manager for British Engineering S...

Location

United Kingdom , Preston

Salary:

30000.00 GBP / Year

BES Group

Expiration Date

Until further notice

Requirements

Proven experience in B2B sales, account management or renewals
Experience managing an existing customer portfolio
Strong commercial awareness and negotiation skills
Ability to identify and convert upsell opportunities
Strong organisational and pipeline management skills
Experience using CRM systems (Eworks or similar desirable)
Excellent relationship building and stakeholder management skills
Strong communication and presentation skills
A proactive, structured and detail‑focused approach
Experience within electrical services, compliance or facilities management is desirable but not essential.

Job Responsibility

Proactively manage assigned accounts with upcoming renewals
Engage customers up to 12 months ahead of renewal to understand needs and future plans
Build strong relationships with key stakeholders and decision makers
Identify and convert upsell opportunities within existing accounts
Manage a structured renewals and upsell pipeline to ensure full coverage
Produce accurate, commercially sound renewal and upsell quotations
Apply CPI increases in line with company guidelines
Prepare clear, professional proposals with itemised pricing
Maintain 100% CRM compliance with accurate and up-to-date information
Negotiate to secure contract renewals and increased contract value

What we offer

Bonus scheme
Company Pension Scheme
Annual salary review
20 days annual leave (increasing by 1 day with each year of service up to 25 days) plus 8 bank holidays
An extra day holiday to take on Christmas Eve each year
Access to holiday buy scheme
Electric Vehicle salary sacrifice scheme
Discounts and savings via employee benefits portal
Health and wellbeing support via Employee Assistance Programme
Company wide volunteering scheme

Fulltime

Under general direction, the Business Development Manager works on assignments o...

Location

United States , Birmingham

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Typically requires a bachelor's degree and seven (7) or more years of related sales, business development, senior applications engineering, or marketing experience
Impeccable integrity with a track record delivering quality customer service and ability to interact with all levels
Ability to identify and cultivate new customers through strategic partnerships, resulting in new business opportunities
Ability to work effectively across geographic and business culture lines with Motion Industries and customers
Proven project management and influential leadership skills
Excellent written and verbal communication skills
Innovative and solution-oriented attitude
Confident and self-motivated
Valid driver's license and a good driving record
Travel required

Job Responsibility

Participates in selling Motion's value proposition that will influence the buying habits of existing and prospective clients and works closely with them through the entire sales cycle, however this position is not responsible for closing sales
Operates with a significant degree of independence and latitude, meets and communicates with current or new clients and third parties to gather information or to make presentations
This position conducts research and analysis to evaluate and identify marketing, sales, distribution, and business expansion opportunities for a particular assignment
This position may be responsible for leading a small group of staff that involves training, assigning project work and the technical review of their work
Uses advanced analytical techniques, performs or supervises the technical evaluation of potential partners
Troubleshoots and resolves issues pre/post sale
Daily activities include the management of an existing client base to support organic growth through new business generation and renewal retention, prospecting and developing new relationships, and working with sales and support to ensure a superior level of service
Supports strategic planning initiatives to help plan for growth and expansion, new product development, and other product or service-oriented activities, by offering advice, or interpretation
Develops or reviews data, reports, summaries, and notices to share with others
Builds and maintains internal and external alliances working with existing clients and third parties at high levels

What we offer

options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Fulltime

Business Development Manager

Under general direction, the Business Development Manager works on assignments o...

Location

United States , Pittsburgh

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Bachelor's degree
Seven or more years of related sales, business development, senior applications engineering, or marketing experience
Impeccable integrity with a track record delivering quality customer service and ability to interact with all levels
Ability to identify and cultivate new customers through strategic partnerships, resulting in new business opportunities
Ability to work effectively across geographic and business culture lines with Motion Industries and customers
Proven project management and influential leadership skills
Excellent written and verbal communication skills
Innovative and solution-oriented attitude
Confident and self-motivated
Valid driver's license and a good driving record

Job Responsibility

Participates in selling Motion's value proposition to influence buying habits of existing and prospective clients
Works closely with clients through the entire sales cycle
Meets and communicates with current or new clients and third parties to gather information or make presentations
Conducts research and analysis to evaluate and identify marketing, sales, distribution, and business expansion opportunities
May be responsible for leading a small group of staff involving training, assigning project work and technical review
Uses advanced analytical techniques, performs or supervises the technical evaluation of potential partners
Troubleshoots and resolves issues pre/post sale
Manages an existing client base to support organic growth through new business generation and renewal retention
Prospects and develops new relationships
Works with sales and support to ensure a superior level of service

What we offer

Healthcare coverage options
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Territory Manager, Inland Marine Business Development - Commercial Lines (Inland Marine Insurance Production Underwriter)

On our team, we look for that rare professional who is both analytical and a rel...

Location

United States

Salary:

104000.00 - 156000.00 USD / Year

Nationwide

Expiration Date

Until further notice

Requirements

A proven track record of creating broker relationships and being able to influence business placement
Prior commercial underwriting experience, with authority
A strong understanding and business acumen in the Inland Marine insurance industry practice
Existing agency/broker relationships within the territory
Significant experience with Inland Marine and/or Builders Risk lines of business
Bachelor’s degree or equivalent experience is preferred
Relevant professional designation such as CPCU or CIC is preferred
Seven to ten years of progressively responsible middle market commercial lines underwriting experience preferred
Two to five years of sales and business development experience in middle market commercial lines is also preferred
Expertise in markets consistent with our underwriting appetite and product portfolio preferred

Job Responsibility

Monitors market conditions and confirms information gathered within market space
Researches risk, environment and factors necessary to win the account
Analyzes quality and quantity of risks underwritten and prepares reports accordingly
May review agency books of business as well as profit/growth results and trends to recommend and implement action plans
Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes action plans to address/resolve those situations
Achieves production, profitability and service objectives
Quotes, prices and underwrites new and renewal policies and endorsements, primarily for complex or service sensitive accounts
Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis
Decisions require review of multiple variables, maximizing agency relationships, inspection reports and evaluation of exceptions
Reviews for acceptability and handles those within authority using company underwriting guidelines and standards

What we offer

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire

Fulltime

Customer Success and Renewals Manager

Ericsson is seeking an experienced Manager, Customer Success & Renewals to lead ...

Location

United States , Plano

Salary:

Not provided

Ericsson

Expiration Date

Until further notice

Requirements

3–6+ years of experience in Customer Success within telecommunications, high-growth SaaS, or technology environment, and at least 2 years in a people management or team lead role
Demonstrated experience managing CSM teams focused on strategic or enterprise-tier accounts
Background in cellular connectivity, IoT, wireless, or adjacent technology verticals is required
direct cellular connectivity experience strongly preferred
Proven track record managing renewals, including churn risk management, renewal negotiations, and retention strategy execution
Experience running QBRs with customers at a strategic or executive level
Strong cross-functional collaboration skills, particularly working alongside Sales on account growth
Data-driven approach to managing team performance and customer health

Job Responsibility

Directly manage a team of Customer Success Managers and a Renewals team focused on strategic accounts
serve as the primary escalation point for customer and process issues
Conduct regular one-on-ones, performance reviews, and team meetings
create individual development plans and define clear growth pathways for direct reports
Partner with the Sr. Director to translate the 3-year CS vision into a milestone-driven roadmap, defining success benchmarks at 12, 24, and 36 months across team structure, tooling, and key metrics (Net Revenue Retention / Gross Revenue Retention). Track and report on progress against milestones
Set and enforce clear standards for customer engagement quality, regularly reviewing call recordings and account notes, and health scores to coach the team on value-based conversations
Build a repeatable framework for identifying expansion signals and ensure CSMs can qualify and co-sell opportunities alongside the Sales team
Oversee the renewals process for strategic accounts, managing churn risk and holding Sales accountable for account growth milestones
Own and lead the Quarterly Business Review (QBR) program — both customer-facing and internal — ensuring clear outputs including satisfaction assessments, risk items, and health scores
Lead adoption, enablement, and training of ChurnZero across the CS team and field sales, establishing consistent reporting cadences for leadership

What we offer

subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution
subsidized HMO option through Kaiser for California employees
subsidized dental and vision coverage
401(k) plan has a 4% company match and immediate vesting
company-paid employee basic life and AD&D insurance
company-paid disability benefits
minimum of 15 days of accrued vacation
up to 3 personal days per year
11 annual holidays
8 hours of volunteer time

Fulltime

Renewals Manager

A Renewal Manager at Dialpad is responsible for providing best-in-class strategi...

Location

Philippines , Pasig City

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

3-5 years of experience in Renewals, Account Management, Customer Success, or other applicable customer-facing roles
Proven success in meeting and exceeding revenue targets while managing renewals
History of managing a high volume of transactions
Passionate about providing a top-notch, best-in-class customer experience
Strong presentation, meeting facilitation, and written communication skills
Comfortable analyzing and understanding data
Excellent time management skills with the ability to track numerous details
Willingness to travel to customer locations or events as needed
Desire to work in a fast-paced startup environment where your input is desired to help craft our offerings and how we interact with clients
Experienced with CRM software (ex. Salesforce) and GSuite tools (Google Sheets)

Job Responsibility

Drive and lead the renewals process in collaboration with the CAE and CSM to preserve and improve customer contracts and relationships
Effectively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure timely commitments
Achieve or exceed quarterly revenue goals, tied to retention, growth, and term extension of existing customer contracts
Maintain and report an accurate forecast of renewals
Negotiate and execute renewal contracts that align to customer goals
Discover and identify upsell/cross-sell opportunities during contract renewal to maximize customer growth
Communicate risk clearly and partner with the CSM in developing resolution strategies
Escalate whenever appropriate to help resolve customer concerns
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
Effectively communicate the benefits of the customer’s Dialpad solution and differentiate from competitive solutions

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program

Fulltime

Business Development Associate

About Us Arrow Enterprise Computing Solutions (Arrow ECS), a division of the Ar...

Location

Morocco , Casablanca

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Proven experience managing a customer or renewal portfolio in an inside sales or phone-based role
Background in Inside Sales, Customer Success, or Customer Support within Tech, SaaS, or IT environments
Strong communication skills with the ability to clearly articulate value to both end users and partners
Comfortable operating in a fast-paced, partner-led sales environment
Highly organized, proactive, and capable of managing a high-volume renewal pipeline
Proficiency with CRM tools (Salesforce or equivalent)
Strong collaboration, problem-solving, and escalation management skills
German & English proficiency required

Job Responsibility

Manage a portfolio of renewal opportunities using a structured 120-day renewal cadence
Proactively engage end users to secure renewals, communicate value propositions, discuss pricing, and identify upsell or expansion opportunities
Collaborate closely with partners to ensure clear visibility on renewal timelines, requirements, and execution
Identify churn risks early and escalate appropriately to ensure retention
Deliver a high-quality customer experience through timely, accurate, and professional communication
Support partners with quotes, pricing, product information, and renewal documentation
Build trusted, long-term relationships with end users and partners to enable frictionless renewals
Achieve quarterly and annual renewal targets, while driving multi-year renewals where applicable
Maintain accurate forecasting, pipeline hygiene, and daily CRM updates
Follow established sales processes, renewal guidelines, and partner engagement frameworks

What we offer

Full Permanent Contract
Social benefits: CNSS, CIMR, Health insurance
Very good working atmosphere within a team of passionate collaborators
Work culture where you can make a tangible impact
Dynamic environment with a friendly and supportive work atmosphere
Strong career development opportunities in a fast-growing organization
Opportunity to work within an international organization recognized worldwide in its sector

Fulltime

Team Lead, Renewals Manager

The Team Lead, Renewal Manager at Dialpad, is responsible for providing best-in-...

Location

Philippines , Pasig City, Metro Manila

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

5-7 years of experience in Renewals, Account Management, Customer Success, or other applicable customer-facing roles
1-2 years Team Lead/Manager experience
Proven success in meeting and exceeding revenue targets while managing renewals
A history of managing a high volume of transactions
Passionate about providing a top-notch, best-in-class customer experience
Strong presentation, meeting facilitation, and written communication skills
Comfortable analyzing and understanding data
Excellent time management skills with the ability to track numerous details
Willingness to travel to customer locations or events as needed
Desire to work in a fast-paced startup environment where your input is valued to help craft our offerings and how we interact with clients

Job Responsibility

Drive and lead the renewals process in collaboration with the CAE and CSM to preserve and improve customer contracts and relationships
Effectively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure timely commitments
Achieve or exceed quarterly revenue goals tied to retention, growth, and term extension of existing customer contracts
Maintain and report an accurate forecast of renewals
Negotiate and execute renewal contracts that align with customer goals
Discover and identify upsell/cross-sell opportunities during contract renewal to maximize customer growth
Communicate risks clearly and partner with the CSM in developing resolution strategies
Escalate whenever appropriate to help resolve customer concerns
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
Effectively communicate the benefits of the customer’s Dialpad solution and differentiate it from competitive solutions

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program
inclusive office environment
vibrant environment to cultivate collaboration and connection
Great Place to Work recognized culture

Fulltime

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Business Development Manager - Renewals & Retention

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