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Business Development Manager Fleet Heavy Duty

United States, Bismarck · Job Posted February 28, 2026
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Job Description

The Business Development Manager, Fleet & Heavy-Duty develops and expands sales for Fleet/ Government & Heavy-Duty accounts. The Business Development Manager is responsible for communicating and executing Fleet / Government & Heavy-Duty strategic initiatives, new Fleet Elite member enrollment, Master Service Agreement program adoption, sales promotions, and product training.

Job Responsibility

  • Completes registration and sign ups of all new MSA customers for Fleet & Government
  • Presents, communicates, and sells Fleet prospects on the value add for their business joining the NAPA Elite Fleet program
  • Calls Commercial Fleets and Governments and presents the total product offering of NAPA Light Duty and Heavy-Duty lines and programs
  • Works closely with NAPA Fleet HQ, providing feedback, ideas, and field insights to help drive program adoption, new accounts, Autotech training and sales goals
  • Works with NAPA Fleet HQ on all Government bids or RFQ opportunities for on time completion and submission
  • Works closely with the Commercial Operations Team on all registrations for Fleet and Government
  • Hosts meetings in assigned territory to provide training to local sales team on Fleet and Heavy-Duty programs and utilization
  • Achieves territory quotas on sales and new accounts, Fleet Elite, Commercial and Government Fleet
  • Assists local BDGs in meeting management, community events, and marketing to consumers and potential new members for Truck Service Centers
  • Provides top-notch customer service and communication to all NAPA Fleet and Government accounts in territory
  • Regularly visits current NAPA Fleet customers to assist in program adoption
  • Includes understanding NAPA Fleet customer and their needs, and effectively presenting programs and product offerings to address needs, building value in the program
  • Informs members of key program changes/enhancements
  • Demonstrates a thorough knowledge of the NAPA Fleet and Heavy-Duty programs and options for accounts
  • Ensures accounts assigned to all Commercial Fleet and Government accounts are registered properly in RAM in their assigned territory
  • Ensures correct pricing profiles for accounts are set correctly up in TAMS and correct category assigned
  • Ensures all MI filter registrations are complete for the accounts
  • Reviews NAPA Fleet and Heavy-Duty monthly initiatives with sales team to ensure there is a focus on the Fleet and Heavy-Duty program benefits
  • Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company’s growth objectives
  • Executes Fleet sales programs/strategies aimed to improve the overall effectiveness of the territory, DC, District and/or area business activities
  • Conducts periodic account reviews to keep management updated on key progress indicators
  • Attends, organizes, and manages key events and trade shows
  • Regularly logs into NAPA Connect to check on new updates
  • Consistently meets or exceeds yearly targets
  • Performs other duties assigned

Requirements

  • 3-5 years of previous selling and account management experience
  • Must have a solid record of success developing new business, while still being able to maintain and grow existing business
  • Must possess a valid driver's license
  • Must be able to travel within assigned territory
  • Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively
  • Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication
  • Resilience and Adaptability: Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment
  • Results Orientation & Financial Acumen: Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals meet both sales and profit objectives
  • Product Knowledge: Deep understanding of the specifications, features, benefits, and differentiators between products and brands
  • Technology Proficiency: Comfortable using CRM systems, inventory management software, and other sales tools. Ability to leverage digital platforms for customer engagement

Nice to have

Bachelor’s Degree or equivalent sales/marketing experience

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