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The Business Development Manager, Auto Care, develops and expands Auto Care program adoption leading to increased NAPA parts sales for current and new customers. The role is responsible for communicating and executing Auto Care strategic initiatives, new member enrollment, program adoption, sales promotions, and program training.
Job Responsibility:
Presents, communicates, and sells Auto Care prospects on the value add for their business to joining the NAPA Auto Care program
Works closely with NAPA Auto Care HQ, providing feedback, ideas, and field insights to help drive program adoption, new membership, AAA dual enrollments, Autotech training and sales goals
Hosts meetings in assigned territory to provide training to local sales team on Auto Care program adoption and utilization
Achieves territory quota on sales, new members, and co-branded projects
Assists local BDGs in meeting management, community events, and marketing to consumers and potential new members
Provides top-notch customer service and communication to all NAPA Auto Care centers in assigned territory by regularly visiting with NAPA Autocare members to assist in program adoption, understanding customer needs, presenting programs to address needs, and informing members of key program changes/enhancements
Demonstrates a thorough knowledge of the NAPA Auto Care program and options for members
Reviews NAPA Auto Care monthly initiatives with sales team to ensure there is a focus on Auto Care program benefits
Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company’s growth objectives
Executes Auto Care sales programs/strategies aimed to improve the overall effectiveness of the territory, DC, District and/or area business activities
Conducts periodic account reviews to keep management updated on key progress indicators
Attends, organizes, and manages key events and trade shows including NAPA Autotech market training
Regularly logs into the Auto Care member site and NAPA Connect to check on new updates
Ensures all members in their market have access to the member site
Consistently meets or exceeds yearly targets
Requirements:
3 -5 years of previous selling and account management experience
Must have a solid record of success developing new business, while still being able to maintain and grow existing business
Must possess a valid driver's license
Must be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings
drives long distances to make multiple sales calls daily including overnight stays as required by the territory
Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively
Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication
Resilience and Adaptability: Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment
Results Orientation & Financial Acumen: Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals meet both sales and profit objectives
Product Knowledge: Deep understanding of the specifications, features, benefits, and differentiators between products and brands
Technology Proficiency: Comfortable using CRM systems, inventory management software, and other sales tools. Ability to leverage digital platforms for customer engagement
Nice to have:
Bachelor’s Degree or equivalent sales/marketing experience
What we offer:
Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs