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An exciting opportunity has arisen for a Business Development Manager to lead growth in our Complex Care division. This will be an internal role, which will focus on expanding current business relationships and also new client relations. You will play a pivotal part in the next phase of the Complex Care divisions success and be the face of the business. You will liaise with the recruitment team and client team to secure referrals nationwide.
Job Responsibility:
Leading the bidding process for referrals and care packages
Managing the full sales cycle from initial attraction, to onboarding clients, passing them to the recruitment team and ensuring expectations are met post placement
Responsible for new client and customer acquisitions
Building and maintaining long-term relationships with new and existing clients
Identifying the best complex care clients and mapping the market
Ensuring the growth of the complex care division and building a team around you
Building a deep understanding of our client’s personal requirements and relevant legislation
Ensuring market presence by utilising the internal database, advertisements, job boards, referrals, social media and networking
Working towards sales targets and meeting weekly and monthly KPI's
Using a variety of sales techniques in order to achieve success and close sales
To improve customer relations and overall service delivery to our clients
Gain better buy-in and commitment from our clients to maximise on opportunities
Promote client growth all the time
Help Senior Leadership Team to understand business intelligence, management information and any opportunities missed
Help Care Team and Senior Leadership Team to understand key growth opportunities and present these frequently
To work with the clinical team and recruitment team to identify how we can improve service delivery, increasing hours and resourcing capabilities
To develop all regions and promote growth at all times
Lead with the brand and help us to maintain our likability and integrity with clients
Requirements:
Minimum 2 years experience within a CQC & Complex Care division (Essential)
Experience of a fast-paced recruitment environment (Essential)
Demonstratable client portfolio (Essential)
Ability to expand business and stabilise up a vertical
Effective written and verbal communication
Comfortable liaising with C suite management
Self-motivated and target driven
Driven and hardworking
Vision to build and manage a team around them
Excellent communication skills, both verbal and written
Outstanding interpersonal and relationship building skills
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