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Great news! A rare chance to join our successful Telesales team at Direct365 in Skelmersdale has arisen. This role is ideal if you’ve had success in a Telesales, Account Management or Business Development role, and are happy in an office-based team. You’ll own the full sales cycle from initial call to close. And you’ll be supported and rewarded for a job well done. It’s a great place to work – come and find out for yourself.
Job Responsibility:
Calling our business customers to build and enhance customer relationships
Matching our products to customers’ needs through cross-selling
Providing quotations and ordering the services for our customers
There are varied campaigns and targets and a mixture of cold calling, warm calling and solution selling, following up on leads, and negotiating to close deals
You’ll develop a pipeline of short term and long-term prospects
There’ll be KPIs for you to achieve both personally and for the business
Working as one team, taking ownership of queries, following up on all leads to ensure they’re quoted promptly and accurately
Requirements:
Outbound Telesales experience is essential
A proven track record of longevity
To learn product and pricing information to match the right product to the customer’s need
Building great business relations is key – being polite, articulate, and being able to think on your feet to provide the best solutions
You’ll need to be organised, determined, resilient and self-motivated, with a passion for customer care and the competitive nature required to be successful
Experience with Microsoft packages and using a CRM are required
As the role is office based you will need to live locally to Skelmersdale (WN8 9RD)
What we offer:
Training opportunities within the business to expand your skills including NVQs
We offer accredited ILM training through external and in-house training
Free parking onsite
Amazing employee discounts c.£1,000 p.a. with major supermarkets and retailers
31 days holiday (inclusive of bank holidays), plus a ‘Buy and Sell’ holiday scheme