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Business Development Executive - MSP ITSM

United Kingdom, Reading 26000.00 - 32000.00 GBP / Year · Job Posted June 16, 2026
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Job Description

As a Business Development Representative (BDR), you’ll play a key role within a successful sales team, generating new sales opportunities and building a strong pipeline of qualified leads. You’ll be responsible for prospecting, following up on opportunities, and passing high-quality leads to the wider sales team for conversion. This role would suit someone who is motivated, resilient, and thrives on building relationships and exceeding targets.

Job Responsibility

  • Generate new leads through proactive cold calling
  • Follow up on marketing campaigns, engaging and developing prospects
  • Qualify leads and pass opportunities to sales colleagues for conversion
  • Accurately document and track activity within the CRM system (Salesforce)
  • Engage confidently with senior decision-makers, including Directors, VPs and C-suite executives
  • Identify opportunities for new campaigns to increase lead generation
  • Develop a strong understanding of products and services, communicating value clearly to prospects
  • Build and nurture long-term relationships with potential customers

Requirements

  • Proven experience as a Business Development Representative or similar role
  • Comfortable prospecting and cold calling into a global market
  • Strong communication, negotiation and business acumen
  • Self-motivated with a track record of meeting or exceeding sales targets
  • High energy, organised, and resilient mindset
  • Background in Service Management or IT Services is desirable
  • Fluent English (spoken and written)

Nice to have

Background in Service Management or IT Services is desirable

What we offer

  • 24 days holiday per year (plus bank holidays)
  • £6,000 OTE per year on top of basic salary
  • Clear career development opportunities within a growing global business
  • Supportive team environment where performance is recognised and rewarded

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