This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Business Development Director will be responsible for driving revenue growth by identifying, developing, and closing new business opportunities within the BPO and Digital Operations space. This role requires a strategic, hands-on sales leader with deep experience selling complex services to CxO stakeholders in fast-paced, high-growth environments. The ideal candidate brings a strong track record of exceeding revenue targets, building routes to market, and managing the full sales lifecycle across large, complex deals.
Job Responsibility:
Drive new business acquisition and revenue growth across BPO and Digital Operations offerings, including CX, Analytics, and related services
Own the end-to-end sales lifecycle: lead identification, opportunity qualification, solution scoping, deal shaping, commercial negotiation, and closure
Build and scale channel routes to market, including partnerships, alliances, and indirect sales models, particularly in young or high-growth organizations
Engage and influence CxO-level stakeholders to position value-led, outcome-driven solutions
Develop tailored client proposals, including RFP and RFI responses, ensuring commercial viability and alignment with client objectives
Collaborate closely with delivery, solutioning, finance, and legal teams to design compelling, executable solutions
Create structure in a dynamic environment by managing multiple priorities, pipelines, and stakeholders simultaneously
Maintain a strong understanding of market trends, competitor landscape, and emerging opportunities within Financial Services and Technology sectors
Accurately forecast pipeline and revenue, ensuring disciplined CRM and reporting practices
Requirements:
10+ years of experience in Sales and Business Development within BPO, Digital Operations, or related services
Proven success in driving growth and consistently exceeding revenue targets