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Manage a portfolio of renewal opportunities using the 120-day renewal cadence. Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. Deliver a high-quality customer experience through timely, accurate, and professional communication. Support partners with quotes, pricing, product information, and renewal documentation. Maintain accurate forecasting, pipeline hygiene, and daily CRM updates. Follow sales processes, renewal guidelines, and partner engagement frameworks. Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.
Job Responsibility:
Manage a portfolio of renewal opportunities using the 120-day renewal cadence
Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities
Deliver high-quality customer experience through timely, accurate, professional communication
Support partners with quotes, pricing, product information, and renewal documentation
Maintain accurate forecasting, pipeline hygiene, and daily CRM updates
Follow sales processes, renewal guidelines, and partner engagement frameworks
Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues
Requirements:
Proven experience managing a customer portfolio in a phone-based or inside sales role
Fluent in Danish
Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT
Strong communication skills with ability to clearly articulate value to end users and partners
Comfortable operating in a fast-paced partner-led sales environment
Highly organized, proactive, able to manage high-volume renewal pipeline
Proficiency with CRM tools (Salesforce or equivalent)
What we offer:
Full-time permanent contract
Hybrid working system
Very good working atmosphere in a team of passionate collaborators
Work culture where you can make an impact
Dynamic environment with friendly work atmosphere
Interesting career development opportunities in quickly growing environment
Working within an international organization recognized worldwide in its sector