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As Business Development Associate Manager at Arrive, you will play a vital role in the development of our business as we transition from a thriving start-up to a major player in the 3PL space. From day one, you will leverage your industry knowledge and high energy to develop new sales reps in the Combine, improve upon our existing customer relationships, and develop yourself into a leader at Arrive. This is an opportunity to apply your robust freight brokerage expertise to a leadership role.
Job Responsibility:
Become an expert in the Arrive business model, our competitive advantages, and our soon-to-be proprietary software
Act as a liaison for other departments and department leaders for their respective team
Work with a team of new business development reps to strategically develop their relationships with existing and prospective customers
focusing on those newest to sales and the industry
Set expectations for your team and ensure each rep is meeting/exceeding their metrics goals through coaching and incentives
Strengthen your reps’ knowledge of the market and assist with pricing/negotiation as needed
Oversee award management to ensure we’re accepting the appropriate shipments, the customer is giving us the right volume and lanes, and we’re evaluating profitability
Support the individual contributors for the team dispatch control board, including appointment, load, and pricing management
Collaborate with assigned sales manager to drive best practices and efficiency improvement for the team
Assist with aging to limit invoicing issues and manage DSOs
Utilize the new customer onboarding SOP to facilitate an efficient and accurate onboarding that is a differentiator for Arrive Logistics
Support and implement service initiatives
Requirements:
An Associate or Bachelor’s Degree in a related field of study and at least three years of previous experience in Customer Sales or Account Management at a 3PL or an equivalent combination of education and experience
Previous management experience is preferred
An existing book of business and account contacts is preferred
Demonstrated market awareness and ability to price TL shipments accordingly
Exceptional communication and interpersonal skills, both written and verbal
Able to work collaboratively and cross-functionally with other team members to achieve results
Proficient in the Microsoft Office suite and Google Suite
Able to travel up to 10% of the time
Desire to develop the next generation of freight brokers
What we offer:
Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage
Invest in your future with our matching 401(k) program
Build relationships and take part in learning opportunities through our Employee Resource Groups
Enjoy office wide engagement activities, team events, happy hours and more
Leave the suit and tie at home
our dress code is casual
Work in the heart of downtown Chicago, IL
There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building
Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Get paid to work with your friends through our Referral Program
Take time to manage your physical and mental health – we offer company paid holidays, paid vacation time and wellness days
Receive 100% paid parental leave when you become a new parent
Get relocation assistance! If you are not local to the area, we offer relocation packages