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Business Developer – Digital Customer Engagement

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Levy Professionals

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Location:
Netherlands , Amsterdam

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

A hands-on Business Developer to join a digital customer engagement environment focused on hyper personalisation and digital sales journeys. You will operate within a group of multidisciplinary teams responsible for improving and building customer-facing digital flows across web and mobile platforms.

Job Responsibility:

  • Support one or more Product Owners in refining initiatives
  • Conduct analyses and investigations to support decision-making
  • Prepare business cases, use cases, and detailed requirements
  • Translate business needs into structured work for development teams
  • Coordinate alignment between front-end (web/app) and backend departments
  • Collaborate with UX professionals on digital flow preparation
  • Contribute to digital shop initiatives and replacement of legacy sales flows
  • Support longer-term initiatives where required
  • Ensure high-quality preparation of work for delivery teams
  • Facilitate stakeholder alignment across business and IT
  • Maintain structured documentation in English
  • Support cross-team collaboration where needed

Requirements:

  • Background in IT, digital, or a related field
  • Experience working in digital product or customer journey environments
  • Comfortable operating between business and technical stakeholders
  • Experience in financial services is a plus, not required
  • Affinity with front-end environments and UX collaboration is beneficial
  • Strong analytical and structured working style
  • Detail-oriented and comfortable preparing complex documentation
  • Clear communicator in English (written and spoken)
  • Flexible and collaborative team player
  • Willing to work in a hybrid setup (approximately two office days per week)

Nice to have:

  • Experience in financial services
  • Affinity with front-end environments and UX collaboration

Additional Information:

Job Posted:
February 17, 2026

Work Type:
Hybrid work
Job Link Share:

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