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Business Delivery Support Executive

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Barclays

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join us as a Business Delivery Support Executive in our Private Banking team based in London. The role holder provides support to the Business Delivery Leadership and PBEM teams with business related administration tasks involved in the role. The role faces off to a range of stakeholders and business partners including PBEMs, Private Banking Executives, Support and Risk teams, Operations, Project and Client Service teams.

Job Responsibility:

  • Proactively tracking ongoing initiatives, providing clear overviews and updates on progress, and maintaining awareness of key timelines and milestones
  • Report on success metrics, handle incoming project requests efficiently, and monitor the advancement of PIP and performance management initiatives
  • Managing the holiday and hiring trackers, as well as maintaining and updating the organizational charts, and other team documentation, as needed
  • Development of strategic direction for relationship support, including the implementation of up to date methodologies and processes
  • Management of relationship support initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness
  • Relationship management of relationship support stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services
  • Development and implementation of policies and procedures for relationship support
  • Management of relationship support risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s relationship support and compliance functions
  • Monitoring the financial performance of relationship support teams, including revenue, profitability, and cost control
  • Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities
  • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement
  • Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources
  • Partner with other functions and business areas
  • Takes responsibility for end results of a team’s operational processing and activities
  • Escalate breaches of policies / procedure appropriately
  • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation
  • Advise and influence decision making within own area of expertise
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to
  • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function
  • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function
  • Make evaluative judgements based on the analysis of factual information, paying attention to detail
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
  • Guide and persuade team members and communicate complex / sensitive information
  • Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation

Requirements:

  • An ability to effectively operate using systems such as Word, Excel, PowerPoint and other necessary systems
  • Previous project management experience, including owning initiatives end-to-end
  • Able to communicate with stakeholders at different levels
  • Effective time management to ensure all tasks are carried out by required deadline and delivered to stakeholders appropriately

Nice to have:

  • Project management certificate advantageous
  • Evidence of presenting change initiatives to leadership
  • Able to track and present key milestones in an effective way
What we offer:
  • Hybrid working
  • Structured approach to hybrid working with fixed 'anchor' days
  • Supportive and inclusive culture and environment
  • Commitment to flexible working arrangements

Additional Information:

Job Posted:
February 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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