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Business Delivery Manager

New Zealand, Auckland · Job Posted June 10, 2026
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Job Description

Reporting directly to the Executive General Manager, the Business Delivery Manager exists to close the gap between strategic intent and operational reality. This is not a chief-of-staff role in name only. You will drive the delivery of Executive-sponsored priorities from end-to-end, work directly with leaders to resolve operational issues where performance is falling short, and strengthen follow-through so divisional commitments are met with clarity and accountability. The role operates with high autonomy across a broad remit spanning operations, finance, fleet, and support functions. If you are energised by turning direction into action and thrive in complex, fast-moving environments, this is a role worth serious consideration.

Job Responsibility

  • Translate EGM priorities into clear plans, timelines, and accountabilities, and drive them through to completion
  • Act as first-pass triage for incoming correspondence and requests, identifying what requires EGM decision versus delegation
  • Lead EGM-sponsored projects end-to-end, including scoping, coordination across functions and regions, and delivery
  • Identify operational issues impacting cost, productivity, or service and intervene directly to resolve them
  • Produce high-quality executive outputs, including board papers, briefing documents, and ELT slide decks
  • Coordinate data and information requests across the business for industry forums, annual assessments, and board reporting
  • Support the design and structure of divisional leadership forums, including agendas, pre-reads, and action follow-up
  • Maintain a consolidated view of what is in flight, what is at risk, and what requires executive intervention

Requirements

  • Proven track record of delivering outcomes in complex, multi-stakeholder operational environments
  • Strong commercial acumen with a clear understanding of cost, productivity, and service performance drivers
  • Demonstrated experience leading cross-functional initiatives with confidence and without close supervision
  • Exceptional written communication skills at executive level, including board papers and briefing documents
  • Comfortable operating in fast-paced, ambiguous environments with competing priorities
  • Background in operations, commercial, or project delivery roles strongly preferred
  • Experience in transport, logistics, waste, or field-based operations advantageous but not essential

Nice to have

Experience in transport, logistics, waste, or field-based operations

What we offer

  • East Tamaki location
  • High autonomy with direct EGM access and executive-level exposure
  • Cross-functional influence across operations, finance, fleet, and people functions
  • Elevate, develop, and progress your skills, experience, and career in a successful, progressive, and innovative NZ business

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