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Business Customer Operations Manager Automotive Sector

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Assist Digital

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Location:
Italy , Vimodrone (Milan)

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Responsible for the assigned budget, ensuring the achievement of defined economic objectives
  • Interfaces with internal and external stakeholders to improve processes and deliver solutions increasingly focused on customer satisfaction
  • Carries out coaching activities for team members
  • Ensures the correct implementation and continuous improvement of Customer Care processes
  • Defines new customer caring activities in collaboration with the relevant departments to meet emerging needs

Requirements:

  • Proven and solid experience in a similar role, preferably within the Automotive sector, or previous experience in managing operational teams
  • Strong leadership skills, with the ability to effectively lead, manage and motivate teams towards the achievement of given results
  • Excellent coordination, organizational and planning skills
  • Strong analytical skills, problem-solving abilities and capability to understand customer needs
  • Excellent command of the English language, both written and spoken
What we offer:
  • Compensation package in line with experience and profile
  • A stimulating and international working environment, with diverse teams and opportunities to expand professional knowledge
  • A structured career development path aimed at enhancing individual skills and professionalism

Additional Information:

Job Posted:
January 29, 2026

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