Business Coordinator, CVS Health

CVS Health

Location:
United States, Work At Home, Texas

Category:
-

Contract Type:
Employment contract

Salary:

21.10 - 40.90 USD / Hour

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Signify Health is seeking an experienced Business Coordinator to join our dynamic team within the Clinician Experience & Operations organization. This role is responsible for supporting a rotating and diverse set of tasks focused on supporting initiatives across the Clinician Experience Operations organization (CXO). This role requires partnership with cross functional teams to execute tasks and workflow specific components of broader processes, managing their completion within set timelines and the ability to organize and report out statuses and progress. This individual will have strong administrative skills, expertise in using spreadsheets, trackers, or other tools to complete work, attention to detail, and the ability to discern issues or roadblocks and communicate them. The success of this role is the ability to understand project directions and execute a quality result.

Job Responsibility:

Maintain information databases and spreadsheets, including data entry, data consolidation, transposing data from one system to another system of record
Provide support to project owners through delivery of task specific functions, maintaining the integrity of the documents or system in use
Conduct the tasks of Salesforce Case Management assignments, reallocation, and triaging efforts for the CXO intake channels
Provide support to system configuration efforts in support of our daily dialing operations
Assist in reviewing unable to place clinician capacity in cases of capacity cancellations and reallocations
Aid in capacity approvals daily to help maintain a buffer of virtual capacity (to decrease NPIAs) and ensure capacity availability changes are updated properly (MySignify availability edits)
Admin support to W2 clinical operations leaders and operations managers
Assemble multiple KPI reports (and other necessary data) from multiple platforms and roll up into one file/document
Sort clinicians in a fashion that aids operations manager’s 1:1 coaching sessions
Assist with administrative tasks, such as document preparation, drafting correspondence, and special projects
Scanning documents and mailing correspondence
Clinician notifications
Attention to detail, and basic understanding of how and where project work fits into a broader set of processes
Ability to consolidate and summarize progress
Respond to emails in a timely manner, and coordinate appointments, meetings, and events as requested

Requirements:

3-5+ years professional experience in Program/Project or administrative support roles, preferably within a Healthcare Organization or Operations function
Self-starter with the ability to work through ambiguity who thrives in fast-paced and multifaceted environments and is able to deliver within defined timeframes
Adept with technology with specificity in MS Office or Google Suite
specifically MS Excel, MS Word, Google Sheets, and Google Docs
Ability to travel up to 10% (if not located in the DFW Metro)

Nice to have:

Experience with project management and workflow tools like SmartSheets, Google Sheets, Salesforce

What we offer:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
April 23, 2025

Expiration:
July 17, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Business Coordinator